Troubleshooting | 67 | |
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| Symptom/Question | Possible Solution/Answer |
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| My Harmony User Name and | Change your Windows Password; the |
| Password are synchronized with | Harmony logon prompt will reappear after |
| my Windows User Name and | you log on to Windows once your Windows |
| Password so the Harmony logon | Password and Harmony Password no longer |
| prompt does not appear after I | match. Otherwise, contact your network |
| logon to Windows. But now I want | administrator who can change your |
| to change my Harmony Password. | Password via the Harmony System’s User |
| What can I do? | Database. |
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| My computer can’t connect to a | You need to logon to Harmony Security first |
| network drive share when the | before logging on to Windows to gain |
| Harmony Security Protocol is | immediate access to network resources. |
| enabled. | Open the Harmony Utility’s Security screen |
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| and place a check mark next to the Log on to |
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| Harmony Security before Windows Logon |
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| option. Then, save your changes and logon |
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| to Windows again. |
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| Do the Harmony adapters support | Yes, but you cannot configure 802.1x using |
| IEEE 802.1X Authentication? | the Harmony Utility; you need to use a |
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| configuration utility supplied by your |
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| RADIUS server vendor. Also, Windows XP |
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| provides native support for the IEEE 802.1x |
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| standard. See “802.1x” on page 34 and |
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| page 49 for details. |
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| How long will my battery last when | Battery life will vary from unit to unit and |
| using the Harmony 802.11a | depends on many factors including battery |
| CardBus Card? | type, length of battery life without the |
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| CardBus Card inserted, and how frequently |
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| the CardBus Card transmits and receives |
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| data. Frequent network activity will drain |
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| the battery faster than if the card were left |
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| idle in doze mode. Configuring the CardBus |
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| Card to use one of the Power Saving modes |
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| will prolong battery life. However, you |
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| should perform some tests under normal |
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| operating conditions to accurately |
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| determine a device’s battery life with the |
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| 802.11a CardBus Card. |
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