Firmware Updates

NOTE: The Update page on the web‑based user interface is unable to update the
firmware of the VNM Recorder directly. Use the procedure detailed in this section to
update the firmware.
This section provides information on:
zPreparing the Firmware
zGathering Firmware Installation Information
zInstalling the Firmware

Preparing the Firmware

Use the following procedure to prepare the firmware for installation.
NOTE: For device connection information, see Front Panel Features on page 8 and
Rear Panel Features on page 10.
1. Connect a mouse, a keyboard, and a computer monitor to the VNM recorder.
2. Plug a standard IEC power cord into the rear panel of the VNM Recorder and connect it
to a power source.
3. Login into the VNM Recorder using the Red Hat Enterprise Linux login page. Use the
following login information.
zGuest username — matrix_rec
zGuest password — matrix
4. Call the Extron S3 Sales and Technical Support Hotline and ask for an Applications
Engineer to supply an updated firmware package file.
NOTES:
The Applications Engineer will provide a download link to the firmware package
file.
The firmware package file contains tar.gz at the end of the filename.
The firmware package file contains the version number of the file in the filename
(for example, VNRecorder_ver3.10.9.tar.gz).
5. Using a PC connected to the Internet, navigate to the provided download link and save
the firmware package file to a USB drive.
6. Plug the USB drive into one of the USB ports on the VNM Recorder.
7. From the desktop of the VNM Recorder, double‑click on Computer > Filesystem >
home > matrix_rec.
8. Copy the firmware package file from the USB drive to the above location.
VNM Recorder • Firmware Updates 6363