eMachines EL1300 manual First steps, Troubleshooting

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Chapter 3: Troubleshooting

First steps

If you have problems with your computer, try these things first:

•Make sure that the power cord is connected to your computer and an AC outlet and that the AC outlet is supplying power.

•If you use a power strip or surge protector, make sure that it is turned on.

•If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure.

•Make sure that your hard drive is not full.

•If an error message appears on the screen, write down the exact message. The message may help Customer Care in diagnosing and fixing the problem.

•If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.

•If an error occurs in a program, see the program’s printed documentation or the online help.

Help

For more information about troubleshooting, click Start, then click Help and Support. Type troubleshooting in the Search box, then press ENTER.

Troubleshooting

Troubleshooting topics are listed in alphabetical order.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Iii Disposal instructionsTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide FrontBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Ethernet networking Wired Ethernet networkingUsing a router Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantSetting Up and Getting Started Router WAN port Establishing your Ethernet network connection Naming the computers and the workgroupConfiguring the TCP/IP protocol Testing your network Sharing drives and printers Adding a printer to your networkSharing resources Or drive to uncheck the box Click Apply, then click OK Using the network Viewing shared drives and foldersCopying files across the network Creating a shortcut to a network driveOpening files across the network Printing files across the network Setting Up and Getting Started Troubleshooting Troubleshooting First stepsCD or DVD drives Add-in cardsAudio DVD drivesTroubleshooting Hard drive Expansion cardsFile management Troubleshooting Internet See also Modem dial-up onTroubleshooting Keyboard MemoryModem dial-up Memory card readerModem cable or DSL Page Troubleshooting Page Monitor Mouse Networks Optical disc drivesPage Printer PasswordsPower Page Sound Recovering your system Creating recovery discs Recovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsCreating disc labels with LabelPrint What is Labelflash?Creating Labelflash Disc Labels Page Troubleshooting Page JPG/JPEG TIF/TIFF BMP GIF Label side of most discs is the least shiny side Telephone support Before calling Customer CareSelf-help Troubleshooting Appendix a FCC notice Operation conditionsModem notices Declaration of Conformity for EU countriesList of applicable countries Macrovision copyright protection notice Laser compliance statementLCD pixel statement Radio device regulatory notice General European Union EUFCC RF safety requirement Appendix a Regulations and safety notices