eMachines EL1300 manual Telephone support, Before calling Customer Care

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Chapter 3: Troubleshooting

12When the printing of the label image is finished, the drive tray opens and the LabelFlash Wizard window displays the message “Burning completed.”

13Click Close.

Telephone support

Before calling Customer Care

If you have a technical problem with your computer, follow these recommendations before contacting Customer Care:

Make sure that your computer is connected correctly to a grounded

AC power outlet that is supplying power. If you use a surge protector, make sure that it is turned on.

If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all cables are plugged in securely.

If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from eMachines, see the manufacturer’s documentation and technical support resources.

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Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Iii Disposal instructionsTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide FrontBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantSetting Up and Getting Started Router WAN port Establishing your Ethernet network connection Naming the computers and the workgroupConfiguring the TCP/IP protocol Testing your network Sharing drives and printers Adding a printer to your networkSharing resources Or drive to uncheck the box Click Apply, then click OK Using the network Viewing shared drives and foldersCopying files across the network Creating a shortcut to a network driveOpening files across the network Printing files across the network Setting Up and Getting Started Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesTroubleshooting Hard drive Expansion cardsFile management Troubleshooting Internet See also Modem dial-up onTroubleshooting Keyboard MemoryModem dial-up Memory card readerModem cable or DSL Page Troubleshooting Page Monitor Mouse Networks Optical disc drivesPage Printer PasswordsPower Page Sound Recovering your system Creating recovery discs Recovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsCreating disc labels with LabelPrint What is Labelflash?Creating Labelflash Disc Labels Page Troubleshooting Page JPG/JPEG TIF/TIFF BMP GIF Label side of most discs is the least shiny side Telephone support Before calling Customer CareSelf-help Troubleshooting Appendix a FCC notice Operation conditionsModem notices Declaration of Conformity for EU countriesList of applicable countries Macrovision copyright protection notice Laser compliance statementLCD pixel statement Radio device regulatory notice General European Union EUFCC RF safety requirement Appendix a Regulations and safety notices