eMachines EL1300 manual Troubleshooting

Page 44

Chapter 3: Troubleshooting

You see an “Unable to locate host” message and are unable to browse the Internet

•This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.

•Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

Connecting to a Web site takes too long Many factors can affect Internet performance:

•The condition of the telephone lines in your residence or at your local telephone service

•The condition of the Internet computers to which you connect and the number of users accessing those computers

•The complexity of graphics and multimedia on Web pages

•Having multiple Web browsers open, performing multiple downloads, and having multiple programs open on your computer

People are sending you e-mail messages, but you have not received any mail

•Click the receive button in your e-mail program.

•Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support.

34

Image 44

Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Iii Disposal instructionsTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide FrontBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantSetting Up and Getting Started Router WAN port Establishing your Ethernet network connection Naming the computers and the workgroupConfiguring the TCP/IP protocol Testing your network Sharing drives and printers Adding a printer to your networkSharing resources Or drive to uncheck the box Click Apply, then click OK Using the network Viewing shared drives and foldersCopying files across the network Creating a shortcut to a network driveOpening files across the network Printing files across the network Setting Up and Getting Started Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesTroubleshooting Hard drive Expansion cardsFile management Troubleshooting Internet See also Modem dial-up onTroubleshooting Keyboard MemoryModem dial-up Memory card readerModem cable or DSL Page Troubleshooting Page Monitor Mouse Networks Optical disc drivesPage Printer PasswordsPower Page Sound Recovering your system Creating recovery discs Recovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsCreating disc labels with LabelPrint What is Labelflash?Creating Labelflash Disc Labels Page Troubleshooting Page JPG/JPEG TIF/TIFF BMP GIF Label side of most discs is the least shiny side Telephone support Before calling Customer CareSelf-help Troubleshooting Appendix a FCC notice Operation conditionsModem notices Declaration of Conformity for EU countriesList of applicable countries Macrovision copyright protection notice Laser compliance statementLCD pixel statement Radio device regulatory notice General European Union EUFCC RF safety requirement Appendix a Regulations and safety notices