eMachines EL1300 manual Troubleshooting

Page 48

Chapter 3: Troubleshooting

Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service.

Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy.

You cannot connect to the Internet

The ISP may be having technical difficulties. Contact your ISP for technical support.

See if the modem works with a different communications program. The problem may be with just one program.

Review the troubleshooting information under “Internet” on page 33.

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your computer has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.

Your fax communications program only sends and receives faxes at 14,400 bps when you have a 56K modem

Current fax technology only supports a maximum send and receive rate of 14,400 bps.

38

Image 48
Contents User Guide Page Information for your safety and comfort Safety instructionsProduct servicing Iii Disposal instructionsTips and information for comfortable use Finding your comfort zoneTaking care of your vision Page Contents Viii Chapter About this guide FrontBack Hdmi Setting Up and Getting Started Working safely and comfortably Avoiding discomfort and injury from repetitive strainPreparing power connections Protecting from power source problemsChecking the voltage selection Connecting to a broadband modem or network Connecting a dial-up modemUsing the World Wide Web Connecting to a Web site Downloading files Wired Ethernet networking Using a routerEthernet networking Ethernet, Fast Ethernet, or Gigabit EthernetEquipment you need for a router-based Ethernet network Setting up wired Ethernet network hardware Making sure your broadband connection works ImportantSetting Up and Getting Started Router WAN port Establishing your Ethernet network connection Naming the computers and the workgroupConfiguring the TCP/IP protocol Testing your network Adding a printer to your network Sharing resourcesSharing drives and printers Or drive to uncheck the box Click Apply, then click OK Using the network Viewing shared drives and foldersCreating a shortcut to a network drive Opening files across the networkCopying files across the network Printing files across the network Setting Up and Getting Started Troubleshooting Troubleshooting First stepsAdd-in cards AudioCD or DVD drives DVD drivesTroubleshooting Expansion cards File managementHard drive Troubleshooting Internet See also Modem dial-up onTroubleshooting Keyboard MemoryMemory card reader Modem cable or DSLModem dial-up Page Troubleshooting Page Monitor Mouse Networks Optical disc drivesPage Passwords PowerPrinter Page Sound Recovering your system Creating recovery discs Recovering pre-installed software and drivers Recovering from within Windows OS Returning your system to its factory conditionRecovering from the hard drive during startup Recovering from your recovery discsWhat is Labelflash? Creating Labelflash Disc LabelsCreating disc labels with LabelPrint Page Troubleshooting Page JPG/JPEG TIF/TIFF BMP GIF Label side of most discs is the least shiny side Telephone support Before calling Customer CareSelf-help Troubleshooting Appendix a FCC notice Operation conditionsModem notices Declaration of Conformity for EU countriesList of applicable countries Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio device regulatory notice General European Union EUFCC RF safety requirement Appendix a Regulations and safety notices