Dell H310 and H710 Driver Updates: PERC Management Software and SCSI Driver Solutions

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9.Reboot the system when prompted.

Updating Existing Windows Server 2008 Or Windows Server 2008 R2

NOTE: Close all applications on your system before you update the driver.

1.Insert the media (CD, DVD, or USB drive) containing the driver.

2.Select Start Settings Control Panel System. The System Properties screen is displayed.

NOTE: The path to System might vary depending on the operating system family.

3.Click on the Hardware tab.

4.Click Device Manager.

The Device Manager screen is displayed.

NOTE: The path to Device Manager might vary depending on the operating system family.

5.Expand SCSI and RAID Controllers by double-clicking the entry or by clicking on the plus symbol next to SCSI and RAID Controller.

NOTE: In Windows 2008 and Windows 2008 R2, the PERC card is listed under Storage Controllers.

6.Double-click the RAID controller for which you want to update the driver.

7.Click the Driver tab and click Update Driver.

The screen to update the device driver wizard is displayed.

8.Select Install from a list or specific location.

9.Click Next.

10.Follow the steps in the wizard and browse to the location of the driver files.

11.Select the INF file from the driver media (CD, DVD, or other media).

12.Click Next and continue the installation steps in the wizard.

13.Click Finish to exit the wizard and reboot the system for the changes to take place.

NOTE: Dell provides the Dell Update Package (DUP) to update drivers on systems running Windows Server 2008 or Windows Server 2008 R2 operating system. DUP is an executable application that updates drivers for specific devices. DUP supports command line interface and silent execution. For more information, see dell.com/support.

Updating The Linux Driver

NOTE: PERC H310/H710/H710P/H810, PERC H700/H800 cards and both the PERC 5 and PERC 6 family of controllers use the same driver and do not require separate driver installations.

Use the procedures in this section to update the driver for Linux. To ensure that you have the current version of the driver, download the updated Linux driver from dell.com/support.

NOTE: The driver update disk (DUD) images are created only for those operating system releases in which the native (in-box) driver is insufficient for installation. In the event that an operating system is being installed with a corresponding DUD image, follow the instructions below. If not, proceed with using the native device driver and then skip to the topic Installing or Updating the RPM Driver Package With DKMS Support.

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Contents H710P, and H810 User’s Guide Dell Inc. All Rights Reserved Contents Deploying The Perc Card Driver InstallationSupport For Internal Multiple Controllers Management Applications For Perc CardsCacheCade Security Key Management In The Bios Configuration Utility TroubleshootingSecurity Key And RAID Management Multiple Disks Become Inaccessible Source Disk Fails During Replace Member OperationAppendix RAID Description Disk Mirroring Overview Specification H310 H710 H710PSupported Operating Systems Specification H310 H710 H710P H810Getting Help Spans per Disk GroupContacting Dell Related DocumentationDocumentation Feedback Page Physical Disk Power Management FeaturesConfigured Spin Down Delay There are four power saving modes availableConsistency Checks Types Of Virtual Disk InitializationBackground Initialization Of Virtual Disks Full Initialization Of Virtual DisksConfiguring FastPath-Capable Virtual Disks Using Disk RoamingDisk Roaming FastPathMigrating Virtual Disks Virtual Disk MigrationRead WriteVirtual Disk Write Cache Policies Write-Back And Write-ThroughConditions Under Which Write-Back Is Employed Virtual Disk Read Cache Policies Reconfiguration Of Virtual DisksSource RAID Number Capacity Description LevelMirrored virtual Disk into aDisk by adding One diskSmart Feature Fault ToleranceAutomatic Replace Member With Predicted Failure Reclaims diskRedundant Path Support For Perc H810 Only Patrol ReadUsing Replace Member And Revertible Hot Spares Using Persistent Hot Spare SlotsPhysical Disk Failure Detection Physical Disk Hot SwappingController Cache Preservation Battery Transparent Learn CyclePage Removing The Perc Controller Deploying The Perc CardRemoving and Installing the Perc Adapter PCIe slot SAS cable connectors Perc adapter ScrewRemoving and Installing the Perc Mini Monolithic Controller Installing The Perc ControllerSupport For Internal Multiple Controllers Setting Up Redundant Path Support On The Perc H810 AdapterServer Storage Redundant Path Support Configuration With Two EnclosuresPage Driver Installation Installing a driverClick Continue Popular support tools section, click Drivers and Downloads Select Install from a list or specific location Reboot the system when promptedUpdating The Linux Driver Click on the Hardware tabUpgrading The Kernel Version installed Page Entering The Bios Configuration Utility Bios Configuration UtilityManagement Applications For Perc Cards Dell OpenManage Storage ManagementTo exit the Bios Configuration Utility Ctrl R Exiting The Configuration UtilityMenu Navigation Controls Notation Meaning and Use ExampleNotation Meaning and Use Setting Up Virtual DisksCtrl Mgmt, and Foreign View Mgmt, Ctrl Mgmt, and Foreign ViewSummary Of RAID Levels Parameter DescriptionCreating Virtual Disks Virtual Disk ManagementParameterDescription Select Create New VD and press EnterConverting Physical Disk To RAID Capable For Perc H310 Selecting Virtual Disk ParametersInitializing Virtual Disks Converting Physical Disk To Non-RAID For Perc H310Checking Data Consistency Running a Data Consistency CheckPage Page Break Mirror Managing Preserved CacheChoose Break Mirror and press Enter Managing Dedicated Hot Spares Select Manage Preserved CacheSelect Manage Ded. HS and press Enter Select Clear Config Clearing The ConfigurationDeleting Virtual Disks Deleting Disk GroupsBios Configuration Utility Menu Options Virtual Disk Management VD MgmtVirtual Disks Physical Disks Security property of the Disk Group Virtual Disks Action Description Virtual Disk ActionsPhysical Disk Actions Physical Disk Management PD MgmtRebuild Controller Management Ctrl MgmtController Management Actions Foreign Configuration View Setting LED BlinkingPhysical Disk Management Creating Global Hot Spares Removing Global Or Dedicated Hot SparesReplacing An Online Physical Disk Restrictions and Limitations Stopping Background InitializationPerforming a Manual Rebuild Of An Individual Physical Disk Enabling Boot Support For a BIOS-Enabled Controller Enabling Boot SupportEnabling Bios Stop On Error Controller ManagementRestoring Factory Default Settings Uefi RAID Configuration UtilityEntering The Uefi RAID Configuration Utility Disabling Auto ImportConfiguration Options Exiting The Uefi RAID Configuration UtilityDevice Settings menu Controller Management MenuVirtual Disk Management Physical Disk Management MenuEnclosure Management CacheCade Virtual Disk Characteristics Configuring And Managing CacheCade Virtual DisksCacheCade CacheCade Virtual Disk Management Creating CacheCade Virtual DisksSelect Create CacheCade Virtual Disk and press Enter Automatic Reconfiguration Of CacheCade Virtual Disks Reconfiguring CacheCade Virtual DisksDeleting CacheCade Virtual Disks Manual Resizing Of CacheCade Virtual DisksPage Security Key And RAID Management Security Key Management In The Bios Configuration UtilitySecurity Key Implementation Local Key Management LKMChanging The Security Key Creating a Security KeyDeleting a Security Key Creating Secured Virtual DisksSecuring Pre-Existing Virtual Disks Highlight the Secure Disk Group option and press Enter Troubleshooting Security Key Errors Secured Foreign Import ErrorsInstant Secure Erase Failure To Instant Secure Erase Task On Physical Disks Failure To Delete Security KeyBios Error Messages TroubleshootingDiscovery Error Message Extra Enclosure Error MessageMissing Disks In Virtual Disk Error Message Previous Configuration Of Disks Removed Error MessageMissing Virtual Disks Error Message Dirty Cache Data Error Message Bios Disabled Error MessageDrive Configuration Changes Error Message Virtual Disks Offline Error Message Adapter At Baseport Not Responding Error MessageVirtual Disks Degraded Error Message Action Cable problems, press any key or Y to continueMemory Or Battery Problem Error Message Virtual Disks Partially Degraded Error MessageFirmware Fault State Error Message Foreign Configuration Found Error MessagePrevious Configuration Cleared Or Missing Error Message Foreign Configuration Not Found In Ctrl R Error MessageInvalid SAS Topology Detected Error Message Multibit ECC Errors Detected Error MessagesConfigured Disks Removed Or Not Accessible Error Message Battery Discharged Or Disconnected Error MessageDegraded State Of Virtual Disks General Issues Memory ErrorsPreserved Cache State Perc Card Has Yellow Bang In Device ManagerUnable to Rebuild a Fault Tolerant Virtual Disk Physical Disk IssuesFatal Error Or Data Corruption Reported Physical Disk In Failed StateVirtual Disk Fails During Rebuild Using a Global Hot Spare Multiple Disks Become InaccessibleRebuilding a Failed Physical Disk Virtual diskSmart Errors Virtual Disk Fails Rebuild Using a Dedicated Hot SparePhysical Disk Takes a Long Time To Rebuild Linux Operating System Errors Replace Member ErrorsIssue General disk fails Corrective ErrorInstall a DKMS-enabled driver package Unable To Register Scsi Device Error MessageReboot to the new kernel Driver Does Not Auto-Build Into New KernelActivity LED Status LED Disk Carrier LED IndicatorsSummary Of RAID Levels Appendix RAID DescriptionRAID Terminology Disk StripingDisk Mirroring Spanned RAID LevelsParity Data Example of Distributed Parity RAID
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H310, H710, H710P, H810 specifications

Dell offers a range of storage controller technologies, notably the H810, H710, H710P, and H310, which cater to different enterprise needs. These controllers are designed to support various storage configurations, enhancing overall system performance and reliability.

The Dell H810 is a high-performance PCIe 3.0 RAID controller that supports up to eight internal drives and is particularly suited for demanding workloads. It features advanced RAID levels including RAID 0, 1, 5, 6, 10, 50, and 60, providing flexibility for various data protection strategies. The H810 also supports up to 32TB of storage capacity, making it suitable for environments that require substantial data management capabilities.

The H710 is another powerful RAID controller, widely recognized for its balance of performance and cost-efficiency. It features 1GB of cache memory, which aids in accelerating read and write operations. The H710 supports the same RAID levels as the H810 and allows for up to 512MB of non-volatile memory. This ensures data integrity even in the event of a power failure, making it reliable for critical applications.

The H710P is an enhanced version of the H710, with a significant upgrade in its cache capabilities. It offers 2GB of battery-backed cache memory, further enhancing data processing speeds and improving responsiveness. The H710P is ideal for intensive workloads and virtualization, where rapid access to data is essential. This controller also includes features such as RAID storage pooling, intelligent data tiering, and support for multiple virtual disks.

Finally, the H310 is a cost-effective option for small to medium-sized businesses or those with less demanding storage requirements. It offers similar RAID support as the higher-end controllers but operates with a simpler architecture. The H310 features 512MB of cache, providing sufficient performance for regular workloads without the additional complexities of more advanced controllers.

In summary, Dell's H810, H710, H710P, and H310 storage controllers each serve distinct purposes, providing various features, technologies, and performance characteristics tailored to different business needs. From high-capacity storage solutions to user-friendly setups, Dell’s offerings ensure that organizations can efficiently manage their data storage requirements.