Dell PP40L, 0C547MA00 setup guide Solving Problems, Beep Codes

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Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 38 or “Contacting Dell” on page 55.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. The following repetitive beep codes help you troubleshoot problems with your computer.

NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell.com.

One beep — BIOS ROM checksum failure. Possible motherboard failure

Contact Dell (see “Contacting Dell” on page 55).

Two beeps — No RAM Detected

•Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without an error.

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Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Before Setting Up Your Computer Setting Up Your Studio LaptopConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Microsoft Windows Vista Setup Installing the SIM OptionalSetting Up Your Studio Laptop Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPS Enable or Disable Wireless OptionalSetting Up a Wired Connection Setting Up a Wireless ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Studio Laptop Right Side Features Using Your Studio LaptopUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Scroll Touch Pad GesturesZoom Media Controls Using Your Studio Laptop Camera activity light Indicates if the camera is on or off Display FeaturesRemoving and Replacing the Battery Battery bayBattery Software Features FastAccess facial recognitionEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Beep Codes Solving ProblemsSolving Problems Network ProblemsCheck the cable to ensure it is plugged in and not damaged Power ProblemsIf you receive an insufficient memory message Memory ProblemsClick Applications Lockups and Software ProblemsIf you have other software problems Solving Problems Dell Support Center Using Support ToolsKeyboard failure Keyboard failure or loose cable System MessagesThem Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System System RestoreStarting System Restore Dell Factory Image RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Operating System Reinstallation Click Next. The Confirm Data Deletion screen appearsBefore you Begin Click Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect ServiceSupport.dell.com Online ServicesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellFinding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources System Model Processor SpecificationsMemory Computer InformationExpressCard Communications VideoAudio Display ConnectorsCamera Keyboard backlitTouch Pad AC Adapter Computer Environment PhysicalMacrovision Product Notice AppendixIndex Index Network speed testing Index Page 0C547MA00