Dell PP40L, 0C547MA00 setup guide Lockups and Software Problems, Click Applications

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If you experience other memory problems

Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com).

Check if the memory module is compatible with your computer. Your computer supports DDR3 memory. For more information about the type of memory supported by your computer, see “Specifications” on page 58.

Run the Dell Diagnostics (see “Dell Diagnostics” on page 41).

Reseat the memory modules (see the

Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is successfully communicating with the memory.

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding or a solid blue screen appears — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

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Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Before Setting Up Your Computer Setting Up Your Studio LaptopConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Microsoft Windows Vista Setup Installing the SIM OptionalSetting Up Your Studio Laptop Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPS Enable or Disable Wireless OptionalSetting Up a Wireless Connection Setting Up a Wired ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Studio Laptop Right Side Features Using Your Studio LaptopUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Scroll Touch Pad GesturesZoom Media Controls Using Your Studio Laptop Camera activity light Indicates if the camera is on or off Display FeaturesBattery bay Removing and Replacing the BatteryBattery FastAccess facial recognition Software FeaturesEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Beep Codes Solving ProblemsSolving Problems Network ProblemsCheck the cable to ensure it is plugged in and not damaged Power ProblemsIf you receive an insufficient memory message Memory ProblemsClick Applications Lockups and Software ProblemsIf you have other software problems Solving Problems Dell Support Center Using Support ToolsKeyboard failure Keyboard failure or loose cable System MessagesThem Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System System RestoreStarting System Restore Dell Factory Image RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Operating System ReinstallationBefore you Begin Click Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect ServiceSupport.dell.com Online ServicesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellIf you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources System Model Processor SpecificationsComputer Information MemoryExpressCard Video CommunicationsAudio Display ConnectorsCamera Keyboard backlitTouch Pad AC Adapter Computer Environment PhysicalMacrovision Product Notice AppendixIndex Index Network speed testing Index Page 0C547MA00