Dell PP40L, 0C547MA00 setup guide Network Problems, Solving Problems

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Solving Problems

If available, install memory modules of the same type in your computer.

If the problem persists, contact Dell (see “Contacting Dell” on page 55).

Three beeps Possible motherboard failure

Contact Dell (see “Contacting Dell” on page 55).

Four beeps RAM Read/Write failure

Ensure that no special memory module/ memory connector placement requirements exist (see the Service Manual on the Dell Support website at support.dell.com).

Verify that the memory modules that you are installing are compatible with your computer.

If the problem persists, contact Dell (see “Contacting Dell” on page 55).

Five beeps Real Time Clock Failure

Replace the battery.

Network Problems

Wireless Connections

If the wireless network connection is lost

The wireless router is offline or wireless has been disabled on the computer.

Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router.

Re-establish your connection to the wireless router:

a.Save and close any open files, and exit any open programs.

b.Click Start Connect To.

c.Follow the instructions on the screen to complete the setup.

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Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Installing the SIM Optional Microsoft Windows Vista SetupSetting Up Your Studio Laptop Enable or Disable Wireless Optional Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPSSetting Up a Wireless Connection Setting Up a Wired ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Studio Laptop Using Your Studio Laptop Right Side FeaturesUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Touch Pad Gestures ScrollZoom Media Controls Using Your Studio Laptop Display Features Camera activity light Indicates if the camera is on or offBattery bay Removing and Replacing the BatteryBattery FastAccess facial recognition Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopBacking Up Your Data Solving Problems Beep CodesNetwork Problems Solving ProblemsPower Problems Check the cable to ensure it is plugged in and not damagedMemory Problems If you receive an insufficient memory messageLockups and Software Problems Click ApplicationsIf you have other software problems Solving Problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableThem Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed System Restore Restoring Your Operating SystemUndoing the Last System Restore Dell Factory Image RestoreStarting System Restore Click Undo my last restoration and click NextDell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Operating System ReinstallationBefore you Begin Reinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help Service DellConnectMobilesupport@us.dell.com Support@us.dell.com Online ServicesSupport.dell.com Ftp.dell.comAutomated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comIf you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources Specifications System Model ProcessorComputer Information MemoryExpressCard Video CommunicationsAudio Connectors DisplayKeyboard backlit CameraTouch Pad AC Adapter Physical Computer EnvironmentAppendix Macrovision Product NoticeIndex Index Network speed testing Index Page 0C547MA00