Dell PP40L, 0C547MA00 setup guide Service, DellConnect

Page 52

Getting Help

Technical Support and Customer

Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 54 and then see the contact information for your region or go to support.dell.com.

50

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Image 52

Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Installing the SIM Optional Microsoft Windows Vista SetupSetting Up Your Studio Laptop Enable or Disable Wireless Optional Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPSSetting Up a Wireless Connection Setting Up a Wired ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Studio Laptop Using Your Studio Laptop Right Side FeaturesUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Touch Pad Gestures ScrollZoom Media Controls Using Your Studio Laptop Display Features Camera activity light Indicates if the camera is on or offBattery bay Removing and Replacing the BatteryBattery FastAccess facial recognition Software FeaturesEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopBacking Up Your Data Solving Problems Beep CodesNetwork Problems Solving ProblemsPower Problems Check the cable to ensure it is plugged in and not damagedMemory Problems If you receive an insufficient memory messageLockups and Software Problems Click ApplicationsIf you have other software problems Solving Problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableThem Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed System Restore Restoring Your Operating SystemDell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Click Next. The Confirm Data Deletion screen appears Operating System ReinstallationBefore you Begin Reinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help Service DellConnectOnline Services Support.dell.comMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comAutomated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comIf you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources Specifications System Model ProcessorComputer Information MemoryExpressCard Video CommunicationsAudio Connectors DisplayKeyboard backlit CameraTouch Pad AC Adapter Physical Computer EnvironmentAppendix Macrovision Product NoticeIndex Index Network speed testing Index Page 0C547MA00