Dell PP40L, 0C547MA00 setup guide Solving Problems

Page 39

Solving Problems

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

37

Image 39

Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Before Setting Up Your Computer Setting Up Your Studio LaptopConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Microsoft Windows Vista Setup Installing the SIM OptionalSetting Up Your Studio Laptop Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPS Enable or Disable Wireless OptionalSetting Up a Wired Connection Setting Up a Wireless ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Studio Laptop Right Side Features Using Your Studio LaptopUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Scroll Touch Pad GesturesZoom Media Controls Using Your Studio Laptop Camera activity light Indicates if the camera is on or off Display FeaturesRemoving and Replacing the Battery Battery bayBattery Software Features FastAccess facial recognitionEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsBacking Up Your Data Beep Codes Solving ProblemsSolving Problems Network ProblemsCheck the cable to ensure it is plugged in and not damaged Power ProblemsIf you receive an insufficient memory message Memory ProblemsClick Applications Lockups and Software ProblemsIf you have other software problems Solving Problems Dell Support Center Using Support ToolsKeyboard failure Keyboard failure or loose cable System MessagesThem Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Dell Factory Image RestoreStarting System Restore Undoing the Last System RestoreDell Factory Image Restore Operating System Reinstallation Click Next. The Confirm Data Deletion screen appearsBefore you Begin Click Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help DellConnect ServiceFtp.dell.com Online ServicesSupport.dell.com Mobilesupport@us.dell.com Support@us.dell.comProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellFinding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources System Model Processor SpecificationsMemory Computer InformationExpressCard Communications VideoAudio Display ConnectorsCamera Keyboard backlitTouch Pad AC Adapter Computer Environment PhysicalMacrovision Product Notice AppendixIndex Index Network speed testing Index Page 0C547MA00