Dell 0C547MA00, PP40L setup guide Insert the Drivers and Utilities disc

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Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 55.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

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4.Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting Dell Diagnostics From the Drivers and Utilities Disc

NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

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Contents SETUP GUIDE Page SETUP GUIDE February 2009 P/N C547M Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Studio Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Installing the SIM Optional Microsoft Windows Vista SetupSetting Up Your Studio Laptop Enable or Disable Wireless Optional Enable Bluetooth Enable Wireless LAN Enable Wireless WAN/GPSClick Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Setting Up Your Internet Connection Setting Up Your Studio Laptop Using Your Studio Laptop Right Side FeaturesUsing Your Studio Laptop Using Your Studio Laptop Battery Left Side Features Using Your Studio Laptop Computer Base and Keyboard Features Backlit keyboard brightness settings Touch Pad Gestures ScrollZoom Media Controls Using Your Studio Laptop Display Features Camera activity light Indicates if the camera is on or offBattery Removing and Replacing the BatteryBattery bay Entertainment and Multimedia Software FeaturesFastAccess facial recognition Customizing Your Energy Settings Customizing the DesktopBacking Up Your Data Solving Problems Beep CodesNetwork Problems Solving ProblemsPower Problems Check the cable to ensure it is plugged in and not damagedMemory Problems If you receive an insufficient memory messageLockups and Software Problems Click ApplicationsIf you have other software problems Solving Problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableThem Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed System Restore Restoring Your Operating SystemDell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Before you Begin Operating System ReinstallationClick Next. The Confirm Data Deletion screen appears Reinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help Service DellConnectOnline Services Support.dell.comMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comAutomated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Specifications System Model ProcessorExpressCard MemoryComputer Information Audio CommunicationsVideo Connectors DisplayKeyboard backlit CameraTouch Pad AC Adapter Physical Computer EnvironmentAppendix Macrovision Product NoticeIndex Index Network speed testing Index Page 0C547MA00