Dell 3010 owner manual Diagnostic LEDs, Diagnostic Light Patterns

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4

Troubleshooting

Diagnostic LEDs

NOTE: The diagnostic LEDs only serve as an indicator of the progress through the Power-on Self-Test (POST) process. These LEDs do not indicate the problem that caused the POST routine to stop.

The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer visible.

The system now includes pre-POST and POST LEDs in an attempt to help identifying a possible problem with the system easier and more accurate.

NOTE: The diagnostic lights will blink when the power button is amber or off, and will not blink when it is blue. This has no other significance.

Diagnostic Light Patterns

LED

Power Button

 

Problem

The computer is either turned off or is not receiving power.

Description

 

Troubleshooting

Re-seat the power cable in the power connector at the back of the computer and the

Steps

electrical outlet.

 

• Bypass power strips, power extension cables, and other power protection devices to

 

verify that the computer turns on properly.

 

• Ensure that any power strips being used are plugged into an electrical outlet and are

 

turned on.

 

• Ensure that the electrical outlet is working by testing it with another device, such as a

 

lamp.

 

• Ensure that the main power cable and front panel cable are securely connected to the

 

system board.

LED

 

Power Button

 

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Contents Regulatory Model D12M Regulatory Type D12M001 Dell Inc Contents Alert! Security override Jumper is installed System SetupTroubleshooting Contacting Dell SpecificationsPage Before Working Inside Your Computer Working on Your ComputerClick Shut Down Turning Off Your ComputerAfter Working Inside Your Computer Related Links Installing the CoverRemoving the Cover Removing the Expansion Card Installing The Front BezelRemoving the Front Bezel Page Removing the Optical Drive Installing The Expansion CardRemoving the Hard Drive Installing The Optical DriveRemoving the Memory Installing The Hard DriveRemoving The Chassis Intrusion Switch Installing the MemoryRemoving The Speaker Installing the Intrusion SwitchInstalling the Speaker Removing the Heat Sink and Processor Installing the Heat Sink and Processor Installing The Coin-Cell Battery Removing The Coin-Cell BatteryRemoving the Power-Switch Cable Remove the cover Remove the front bezelPage Removing the Front Thermal Sensor Installing the Power-Switch CableRemoving The System Fan Installing the Front Thermal SensorRemoving the Input/Output Panel Installing the System FanInstalling the Input/Output Panel Removing The Power Supply Installing the Input/Output PanelPage Removing The System Board Installing the Power SupplyInstall the front bezel Install the cover Installing The System BoardPage Boot Menu System SetupBoot Menu Enhancements CtrlAltF8 One-time boot and diagnostics utility menu F12Timing Key Sequences Beep Codes and Text Error MessagesNavigation Action KeystrokeDate, Manufacture Date, and the Express Service Code System Setup OptionsOption Description Size, Dimm 3 Size, and Dimm 4 SizeATA = Sata is configured for ATA mode Disabled = The Sata controllers are hiddenSystem startup. This option is disabled by default This option is not set by defaultPassword Bypass Administrative password and the system passwordPassword prompts during a system restart They are set. This option is disabled by defaultKeys will restore to default settings Reset All Keys- Resets to default settingIs disabled by default Disabled by defaultEnable F12 Boot menu enabled by default Not set by default This option is set to Thorough by defaultSoftware communicates. The default IP address is Default IP port isIs set to Static IP Client IPClient Subnet Mask Client GatewayPage Diagnostic Light Patterns Diagnostic LEDsPower Button Problem Description Problem DescriptionLED Possible system board failure has occurred If the problem persists, the system board is faultyReinstalled all modules without error Description Occurred Troubleshooting LED Code Beep CodesCode Cause Unexpected interrupt in protected mode Error Messages Hard-disk drive configuration error Diskette subsystem reset failedController has failed Decreasing available memoryInvalid Memory configuration, please populate DIMM1 Invalid configuration information-please run Setup programMemory allocation error Hard-disk drive controller failureNo boot sector on hard-disk drive No boot device availableNo timer tick interrupt Non-system disk or disk errorPlug and play configuration error Not a boot disketteReset failed Seek errorUnexpected interrupt in protected mode Timer chip counter 2 failedWrite fault Write fault on selected driveSystem Information SpecificationProcessor MemoryNetwork AudioExpansion Bus CardsSystem Board Connectors External ConnectorsMini-Tower Two Desktop One Small Form Factor Audio Back Panel Mini-Tower/DesktopControls and Lights Environmental Physical Height Width Depth WeightPage Contacting Dell Contacting Dell
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3010 specifications

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