Dell 1535, 1536 manual Technical Support and Customer Service

Page 4

Lockups and Software Problems

44

The computer does not start

44

The computer stops responding

44

A program stops responding or

 

crashes repeatedly

44

A program is designed for an earlier

 

Microsoft® Windows® operating system

45

A solid blue screen appears

45

Memory Problems

45

Power Problems

46

Troubleshooting Software and Hardware Problems

 

in the Windows Vista® Operating System

47

Restoring Your Operating System

48

Using Windows Vista System Restore

48

4Getting Help . . . . . . . . . . . . . . . . . . . . . . . 53

Obtaining Assistance

53

Technical Support and Customer Service

54

DellConnect

54

Online Services

54

AutoTech Service

55

Automated Order-Status Service

55

Problems With Your Order

55

Product Information

55

Returning Items for Warranty Repair or Credit

56

Before You Call

56

Contacting Dell

58

4

Contents

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Contents Dell Studio 1535/1536 Quick Reference Guide March F434C Contents Technical Support and Customer Service Macrovision Product Notice Contents Using and maintaining peripherals Finding InformationTo your computer About Your Computer Front and Right ViewDigital array microphones optional V I C E S T a T U S L I G H T S Page Connect USB devices, such as a mouse, keyboard, or printer About Your Computer Back and Left View D I O C O N N E C T O R S Off Page Bottom View Removing and Replacing the Battery Removing and Replacing the Base Cover Tabs SIM card slot About Your Computer Specifications PCI-E Sdio GDDR2 256MB UMA Wxga AG DVD+/-RW Reduced under certain power-intensive 90 W Continuous Maximum vibration using a random Troubleshooting Dell Technical Update ServiceDiagnostics Utility Partition. Press any key to continue Insert your Drivers and Utilities media Exit Configuration Dell Support CenterDrive Problems E C K T H E C a B L E C O N N E C T I O N SError Messages Troubleshooting Troubleshooting Troubleshooting Page Lockups and Software Problems Computer does not startMemory Problems Solid blue screen appearsPower Problems Troubleshooting You can restore your operating system in the following ways Restoring Your Operating SystemTroubleshooting Troubleshooting Troubleshooting Troubleshooting Getting Help Obtaining AssistanceTechnical Support and Customer Service Problems With Your Order Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Appendix FCC Notice U.S. OnlyMacrovision Product Notice PP33LIndex Operating state, 48-49 restore operating system to Index Index
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