Dell E6400 XFR service manual Memory Problems, Power Problems, Sound and Speaker Problems

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DellLatitude™ E6400 XFR Service Manual

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU

1.2.5Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements. If necessary, install additional memory (see Replacing a Memory Module).

Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.

Run the Dell Diagnostics (see Dell Diagnostics).

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.

Ensure that you are following the memory installation guidelines (see Replacing a Memory Module).

Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see the Setup and Features Information Guide for your computer at support.dell.com.

Run the Dell Diagnostics (see Dell Diagnostics).

1.2.6Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING — See Diagnostic Lights.

IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.

Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ELIMINATE INTERFERENCE — Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices connected to the same power strip

Multiple power strips connected to the same electrical outlet

1.2.7Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

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Contents Dell Latitude E6400 XFR Page Table of Contents FAN Assembly Smartcard Assembly Doors Troubleshooting Troubleshooting ToolsDiagnostic Lights Diagnostic Light Codes During PostDell Diagnostics Fix a Problem section, click Hardware TroubleshooterWhen to Use the Dell Diagnostics Hardware TroubleshooterStarting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionTab Function Solving Problems Error MessagesClick Uninstall Operating System not Found Contact Dell SupportBattery Problems Drive Problems Ensure That Microsoft Windows Recognizes the DriveIeee 1394 Device Problems Lockups and Software ProblemsOther Software Problems Computer stops respondingProgram Stops Responding Click End Task Program Crashes RepeatedlyPower Problems Memory ProblemsSound and Speaker Problems Dell Technical Update Service Video and Display ProblemsDell Support Utility Click Start→ Control Panel→ Appearance and ThemesWorking on Your Computer Recommended ToolsBefore Working On Your Computer Clicking the Dell Support IconPage After Working On Your Computer Screw Chart Screw Assy Qty Total Image DescriptionBottom Access Panel Removing the Bottom Access PanelReplacing the Bottom Access Panel WLAN/WiMax CardRemoving the WLAN/WiMax Card Replacing the WLAN/WiMax CardWwan Card Removing a Wwan CardReplacing a Wwan Card Wpan UWB/BT CardRemoving a Wpan UWB/BT Card Replacing a Wpan UWB/BT Card Removing a FCM from the WWAN/FCM Slot Removing a FCM from the WPAN/UWB/FCM SlotReplacing a FCM Removing the RF Passthru Board RF Passthru BoardReplacing the RF Passthru Board Fan Assembly Removing the Fan AssemblyReplacing the Fan Assembly Processor Heatsink AssemblyRemoving the Processor Heatsink Assembly Processor Module Replacing the Processor Heatsink AssemblyRemoving the Processor Module Replacing the Processor Module Memory Removing a Memory Module Replacing a Memory ModuleRemoving the Coin-Cell Battery Coin-Cell BatteryReplacing the Coin-Cell Battery LED Cover Removing the LED CoverReplacing the LED Cover Palm Rest OverlayRemoving the Palm Rest Overlay Replacing the Palm Rest Overlay KeyboardRemoving the Keyboard Replacing the Keyboard GPS Card OptionalRemoving the GPS Card LCD Cable Channel Covers Replacing the GPS CardDisplay Assembly Removing the Display AssemblyRemoving the LCD Cable Channel Covers Replacing the LCD Cable Channel CoversWwan cable Replacing the Display Assembly Palm Rest Removing the Palm RestPage Replacing the Palm Rest ModemRemoving the Modem Removing the Smartcard Assembly Smartcard AssemblyReplacing the Modem Replacing the Smartcard Assembly Hard DriveRemoving the Hard Drive Replacing the Hard DriveRemoving the Modular Drive Modular DriveReplacing the Modular Drive System Board Assembly Removing the System Board AssemblyReplacing the System Board Assembly Removing the Card Cage Card CageInstructions that shipped with your computer 28 1394 Card Replacing the Card CageRemoving the SIM Card Assembly SIM CardRemoving the 1394 Card Replacing the 1394 CardReplacing the SIM Card Assembly Wi-Fi Sniffer CardRemoving the Wi-Fi Sniffer Card Replacing the Wi-Fi Sniffer Card 31 I/O Card32 RJ-11 Modem Connector Removing the RJ-11 Modem ConnectorReplacing the RJ-11 Modem Connector Removing the I/O CardDC Power Cable Removing the DC Power CableBase Assembly StylusHandle Removing the HandleReplacing the Handle DoorsRemoving Media Bay Door Replacing Media Bay Door Removing the AV DoorRemoving the AV Panel Cover Replacing the AV DoorReplacing the AV Panel Cover Removing the RJ11 Door Replacing the RJ11 DoorReplacing the Battery Door Removing the Battery DoorRemoving the Power Door Replacing the Power Door Removing the VGA DoorReplacing the VGA Door Removing the VGA Panel CoverRemoving the HDD Door Replacing the VGA Panel CoverReplacing the HDD Door Removing the SD Card Door Replacing the SD Card Door
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