Dell E6400 XFR Hardware Troubleshooter, Dell Diagnostics, Click Start→ Help and Support

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DellLatitude™ E6400 XFR Service Manual

 

System board failure has

Contact Dell Support.

 

occurred.

 

 

 

 

 

A possible processor failure

Reseat the processor (see Processor Module).

 

has occurred.

If the problem persists, contact Dell Support.

 

 

 

 

A possible graphics

Reseat any installed graphics cards.

 

card/video failure has

If available, install a working graphics card into your

 

occurred.

computer.

 

 

If the problem persists, contact Dell Support.

 

A possible LCD failure has

Reseat the LCD cable (see Display

 

occurred.

Assembly).

 

 

If the problem persists, contact Dell Support.

 

 

 

 

System failed on hard drive

Reseat the hard drive (see Hard Drive).

 

initialization.

If the problem persists, contact Dell Support.

 

 

 

 

System failed in

If you have added any plug-in hardware with an

 

Option ROM initialization.

option ROM, try removing or reseating it.

 

 

If the problem persists, contact Dell Support.

 

A possible modem failure

If available, install a working modem into your

 

has occurred.

computer.

 

 

If the problem persists, contact Dell Support.

 

 

 

1.1.2Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft® Windows® XP:

1.Click StartHelp and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the Fix a Problem section, click Hardware Troubleshooter.

4.In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Microsoft Windows Vista®:

1.Click the Windows Vista start button , and click Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

1.1.3Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Solving Problems, and then run the Dell Diagnostics before contacting Dell for assistance.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

NOTE: The Dell Diagnostics only operate on Dell computers.

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Contents Dell Latitude E6400 XFR Page Table of Contents FAN Assembly Smartcard Assembly Doors Troubleshooting Troubleshooting ToolsDiagnostic Lights Diagnostic Light Codes During PostDell Diagnostics Fix a Problem section, click Hardware TroubleshooterWhen to Use the Dell Diagnostics Hardware TroubleshooterStarting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option FunctionTab Function Solving Problems Error MessagesClick Uninstall Operating System not Found Contact Dell SupportBattery Problems Drive Problems Ensure That Microsoft Windows Recognizes the DriveIeee 1394 Device Problems Lockups and Software ProblemsOther Software Problems Computer stops respondingProgram Stops Responding Click End Task Program Crashes RepeatedlySound and Speaker Problems Memory ProblemsPower Problems Dell Technical Update Service Video and Display ProblemsDell Support Utility Click Start→ Control Panel→ Appearance and ThemesWorking on Your Computer Recommended ToolsBefore Working On Your Computer Clicking the Dell Support IconPage After Working On Your Computer Screw Chart Screw Assy Qty Total Image DescriptionBottom Access Panel Removing the Bottom Access PanelReplacing the Bottom Access Panel WLAN/WiMax CardRemoving the WLAN/WiMax Card Replacing the WLAN/WiMax CardWwan Card Removing a Wwan CardRemoving a Wpan UWB/BT Card Wpan UWB/BT CardReplacing a Wwan Card Replacing a Wpan UWB/BT Card Removing a FCM from the WWAN/FCM Slot Removing a FCM from the WPAN/UWB/FCM SlotReplacing a FCM Replacing the RF Passthru Board RF Passthru BoardRemoving the RF Passthru Board Fan Assembly Removing the Fan AssemblyRemoving the Processor Heatsink Assembly Processor Heatsink AssemblyReplacing the Fan Assembly Removing the Processor Module Replacing the Processor Heatsink AssemblyProcessor Module Replacing the Processor Module Memory Removing a Memory Module Replacing a Memory ModuleReplacing the Coin-Cell Battery Coin-Cell BatteryRemoving the Coin-Cell Battery LED Cover Removing the LED CoverRemoving the Palm Rest Overlay Palm Rest OverlayReplacing the LED Cover Removing the Keyboard KeyboardReplacing the Palm Rest Overlay Removing the GPS Card GPS Card OptionalReplacing the Keyboard LCD Cable Channel Covers Replacing the GPS CardDisplay Assembly Removing the Display AssemblyRemoving the LCD Cable Channel Covers Replacing the LCD Cable Channel CoversWwan cable Replacing the Display Assembly Palm Rest Removing the Palm RestPage Removing the Modem ModemReplacing the Palm Rest Replacing the Modem Smartcard AssemblyRemoving the Smartcard Assembly Replacing the Smartcard Assembly Hard DriveRemoving the Hard Drive Replacing the Hard DriveReplacing the Modular Drive Modular DriveRemoving the Modular Drive System Board Assembly Removing the System Board AssemblyReplacing the System Board Assembly Instructions that shipped with your computer Card CageRemoving the Card Cage 28 1394 Card Replacing the Card CageRemoving the SIM Card Assembly SIM CardRemoving the 1394 Card Replacing the 1394 CardRemoving the Wi-Fi Sniffer Card Wi-Fi Sniffer CardReplacing the SIM Card Assembly Replacing the Wi-Fi Sniffer Card 31 I/O Card32 RJ-11 Modem Connector Removing the RJ-11 Modem ConnectorReplacing the RJ-11 Modem Connector Removing the I/O CardDC Power Cable Removing the DC Power CableBase Assembly StylusHandle Removing the HandleRemoving Media Bay Door DoorsReplacing the Handle Replacing Media Bay Door Removing the AV DoorReplacing the AV Panel Cover Replacing the AV DoorRemoving the AV Panel Cover Removing the RJ11 Door Replacing the RJ11 DoorRemoving the Power Door Removing the Battery DoorReplacing the Battery Door Replacing the Power Door Removing the VGA DoorReplacing the VGA Door Removing the VGA Panel CoverReplacing the HDD Door Replacing the VGA Panel CoverRemoving the HDD Door Removing the SD Card Door Replacing the SD Card Door
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