w w w . d e l l . c o m s u p p o r t . d e l l . c o m
C H E C K T H E E X T E R N A L K E Y B O A R D —
1 Shut down the computer (see page 28), wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D —
1 Shut down the computer (see page 28).
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad.
5 Type some characters on the external keyboard and verify that they appear on the display.
If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 90).
Unexpected Characters
D I S A B L E T H E N U M E R I C K E Y P A D — Press <Fn><F11> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.
38
Using the Keyboard and Touch Pad