Dell 1150 owner manual Sales, Customer Support, and Technical Support

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Chile (Santiago)

Sales, Customer Support, and Technical Support

toll-free: 1230-020-4823

Country Code: 56

 

 

City Code: 2

 

 

 

 

 

China (Xiamen)

Technical Support website: support.dell.com.cn

 

Country Code: 86

Technical Support E-mail: cn_support@dell.com

 

City Code: 592

Customer Care E-mail: customer_cn@dell.com

 

 

Technical Support Fax

592 818 1350

 

Technical Support (Dell™ Dimension™ and

toll-free: 800 858 2969

 

Inspiron™)

 

 

Technical Support (OptiPlex™, Latitude™, and

toll-free: 800 858 0950

 

Dell Precision™)

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

Technical Support (projectors, PDAs, switches,

toll-free: 800 858 2920

 

routers, and so on)

 

 

Technical Support (printers)

toll-free: 800 858 2311

 

Customer Care

toll-free: 800 858 2060

 

Customer Care Fax

592 818 1308

 

Home and Small Business

toll-free: 800 858 2222

 

Preferred Accounts Division

toll-free: 800 858 2557

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and

toll-free: 800 858 2955

 

Education

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

Large Corporate Accounts East Government and

toll-free: 800 858 2669

 

Education

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

94

Appendix

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Contents Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Using a Battery Using CDs, DVDs, and Other Multimedia Adding and Replacing Parts Appendix 109Contents Finding Information Dell Product Information GuideHelp File Dell Support Website support.dell.com W . d e l l . c o m s u p p o r t . d e l l . c o m Tour of Your Computer Front ViewKeyboard Status Lights Solid green The battery is charging PC Card slot CD or DVD drive Audio connectors Left Side ViewModem connector Air vents Right Side ViewModem Connector AC adapter AC adapter connector Tour of Your Computer Back ViewConnects USB devices, such as a mouse, keyboard, or printer Bottom View Card cover Bay Hard drive Air vent Memory module coverTour of Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Modem and Internet Connection Problems Next window, click the appropriate optionMail Problems Connecting a USB Printer Setting Up a PrinterPrinter Cable Power Protection Devices Printer ProblemsSurge Protectors Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Computer turns off after the shutdown process finishesUsing a Battery Battery PerformancePower Meter Checking the Battery ChargeCharging the Battery Low-Battery WarningStoring a Battery Removing a BatteryInstalling a Battery Battery and Power ProblemsIf the battery is not charging If battery life is shortNumeric Keypad Using the Keyboard and Touch PadDell AccessDirect Button Reprogramming the ButtonSystem Functions Power ManagementKeyboard Shortcuts CD or DVD TraySpeaker Functions Microsoft Windows Logo Key FunctionsTouch Pad Customizing the Touch Pad Touch Pad or Mouse ProblemsExternal Keyboard Problems Click MouseUnexpected Characters Using CDs and DVDs Using CDs, DVDs, and Other MultimediaCD or DVD Problems If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers Reenable the integrated speakersUsing Blank CD-Rs and CD-RWs How to Copy a CD or DVDCopying CDs and DVDs Helpful Tips Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Problems Network Setup WizardOn the welcome screen, click Next Connecting to a Wireless Network in Microsoft Windows XP Connecting to a Wireless Local Area NetworkDetermining Your Network Type Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Option Function Error Messages Tab FunctionVideo and Display Problems If the display is blankIf the display is difficult to read Scanner Problems If only part of the display is readableDrive Problems If you cannot save a file to a floppy driveIf you have problems with a hard drive PC Card ProblemsGeneral Program Problems Program crashesIf Your Computer Gets Wet Resolving Other Technical ProblemsError messages appear Program stops respondingIf You Drop or Damage Your Computer Drivers What Is a Driver?Reinstalling Drivers Identifying DriversResolving Software and Hardware Incompatibilities Manually Reinstalling Drivers for Windows XPClick the Hardware tab and click Device Manager Using Microsoft Windows XP System Restore Restoring Your Operating SystemSelect a restore point and click Next Using Dell PC Restore by SymantecPC Restore Click System Properties Recommended Tools Adding and Replacing PartsBefore You Begin Shutting Down Your ComputerHard Drive Screws Hard drive Memory Returning a Hard Drive to DellCaptive screw Adding and Replacing Parts Modem and Mini PCI Card Replacing the Modem Adding a Mini PCI CardMini PCI card Mini PCI card CD or DVD Drive Remove the screw labeled O next to the memory module coverKeyboard Remove the keyboard from the bottom case Adding and Replacing Parts Specifications AppendixSodimm SPWG-B XGA Power-intensive conditions W . d e l l . c o m s u p p o r t . d e l l . c o m Kg 7.57 lb Viewing the System Setup Screens Using the System Setup ProgramOverview System Setup Screens Commonly Used OptionsSystem and Battery Performance Optimization System Performance OverviewDell Technical Support Policy U.S. Only Optimizing Power Consumption and Battery Charge TimeVariable Speed Fan Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Class a Class BContacting Dell FCC Identification InformationTech Support AutoTech automated technical support Sales, Customer Support, and Technical Support General Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com Ireland Sales Technical Support servers 100 101 102 103 104 105 106 107 Appendix D ex 110 D e Printer cable, 26 connecting, 26 setting up, 26 USB Problems Uninterruptible power supplies See UPS
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