Dell 1150 Resolving Other Technical Problems, If Your Computer Gets Wet, Program stops responding

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A program stops responding

E N D T H E P R O G R A M —

1 Simultaneously press <Ctrl><Shift><Esc>.

2 Click the Applications tab, and then select the program that is no longer responding.

3Click End Task.

Error messages appear

R E V I E W "E R R O R M E S S A G E S " O N P A G E 51 — Look up the message and take the appropriate action. See the software documentation.

Resolving Other Technical Problems

G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy (U.S. Only)" on page 89 for a description of the hardware and software support provided by Dell.

E - M A I L D E L L — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mailmessage to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy (U.S. Only)" on page 89 for a description of the hardware and software support provided by Dell.

C O N T A C T D E L L — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see page 90). See "Dell Technical Support Policy (U.S. Only)" on page 89 for a description of the hardware and software support provided by Dell.

If Your Computer Gets Wet

CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.

1Shut down the computer (see page 28), disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical outlet.

2Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

3Ground yourself by touching one of the metal connectors on the back of the computer.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Using a Battery Using CDs, DVDs, and Other Multimedia Adding and Replacing Parts 109 AppendixContents Dell Product Information Guide Finding InformationHelp File Dell Support Website support.dell.com W . d e l l . c o m s u p p o r t . d e l l . c o m Front View Tour of Your ComputerKeyboard Status Lights Solid green The battery is charging Left Side View PC Card slot CD or DVD drive Audio connectorsRight Side View Modem connector Air ventsModem Connector Back View AC adapter AC adapter connector Tour of Your ComputerConnects USB devices, such as a mouse, keyboard, or printer Card cover Bay Hard drive Air vent Memory module cover Bottom ViewTour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Next window, click the appropriate option Modem and Internet Connection ProblemsMail Problems Setting Up a Printer Connecting a USB PrinterPrinter Cable Printer Problems Power Protection DevicesSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesLine Conditioners Computer turns off after the shutdown process finishesBattery Performance Using a BatteryCharging the Battery Checking the Battery ChargePower Meter Low-Battery WarningInstalling a Battery Removing a BatteryStoring a Battery Battery and Power ProblemsIf battery life is short If the battery is not chargingDell AccessDirect Button Using the Keyboard and Touch PadNumeric Keypad Reprogramming the ButtonKeyboard Shortcuts Power ManagementSystem Functions CD or DVD TrayMicrosoft Windows Logo Key Functions Speaker FunctionsTouch Pad External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Click MouseUnexpected Characters Using CDs, DVDs, and Other Multimedia Using CDs and DVDsCD or DVD Problems If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers Reenable the integrated speakersHow to Copy a CD or DVD Using Blank CD-Rs and CD-RWsCopying CDs and DVDs Helpful Tips Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Setup Wizard Network ProblemsOn the welcome screen, click Next Connecting to a Wireless Local Area Network Connecting to a Wireless Network in Microsoft Windows XPDetermining Your Network Type Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Option Function Tab Function Error MessagesIf the display is blank Video and Display ProblemsIf the display is difficult to read If only part of the display is readable Scanner ProblemsIf you cannot save a file to a floppy drive Drive ProblemsGeneral Program Problems PC Card ProblemsIf you have problems with a hard drive Program crashesError messages appear Resolving Other Technical ProblemsIf Your Computer Gets Wet Program stops respondingIf You Drop or Damage Your Computer Reinstalling Drivers What Is a Driver?Drivers Identifying DriversManually Reinstalling Drivers for Windows XP Resolving Software and Hardware IncompatibilitiesClick the Hardware tab and click Device Manager Restoring Your Operating System Using Microsoft Windows XP System RestoreUsing Dell PC Restore by Symantec Select a restore point and click NextPC Restore Click System Properties Before You Begin Adding and Replacing PartsRecommended Tools Shutting Down Your ComputerHard Drive Screws Hard drive Returning a Hard Drive to Dell MemoryCaptive screw Adding and Replacing Parts Modem and Mini PCI Card Adding a Mini PCI Card Replacing the ModemMini PCI card Mini PCI card Remove the screw labeled O next to the memory module cover CD or DVD DriveKeyboard Remove the keyboard from the bottom case Adding and Replacing Parts Appendix SpecificationsSodimm SPWG-B XGA Power-intensive conditions W . d e l l . c o m s u p p o r t . d e l l . c o m Kg 7.57 lb Using the System Setup Program Viewing the System Setup ScreensOverview Commonly Used Options System Setup ScreensSystem Performance Overview System and Battery Performance OptimizationOptimizing Power Consumption and Battery Charge Time Dell Technical Support Policy U.S. OnlyVariable Speed Fan FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Class a Class BFCC Identification Information Contacting DellTech Support AutoTech automated technical support Sales, Customer Support, and Technical Support General Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com Ireland Sales Technical Support servers 100 101 102 103 104 105 106 107 Appendix D ex 110 D e Printer cable, 26 connecting, 26 setting up, 26 USB Problems Uninterruptible power supplies See UPS

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