Dell 1150 owner manual Solving Problems, When to Use the Dell Diagnostics

Page 49

Solving Problems

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell.

1Shut down the computer.

2If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

3Connect the computer to an electrical outlet.

4Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, hold down <Fn> and press the computer’s power button to begin the Dell Diagnostics. The computer automatically runs the

Pre-boot System Assessment.

If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

Solving Problems

49

Image 49
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Using a Battery Using CDs, DVDs, and Other Multimedia Adding and Replacing Parts 109 AppendixContents Dell Product Information Guide Finding InformationHelp File Dell Support Website support.dell.com W . d e l l . c o m s u p p o r t . d e l l . c o m Front View Tour of Your ComputerKeyboard Status Lights Solid green The battery is charging Left Side View PC Card slot CD or DVD drive Audio connectorsRight Side View Modem connector Air ventsModem Connector Back View AC adapter AC adapter connector Tour of Your ComputerConnects USB devices, such as a mouse, keyboard, or printer Card cover Bay Hard drive Air vent Memory module cover Bottom ViewTour of Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Next window, click the appropriate option Modem and Internet Connection ProblemsMail Problems Connecting a USB Printer Setting Up a PrinterPrinter Cable Power Protection Devices Printer ProblemsSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesLine Conditioners Computer turns off after the shutdown process finishesBattery Performance Using a BatteryCharging the Battery Checking the Battery ChargePower Meter Low-Battery WarningInstalling a Battery Removing a BatteryStoring a Battery Battery and Power ProblemsIf battery life is short If the battery is not chargingDell AccessDirect Button Using the Keyboard and Touch PadNumeric Keypad Reprogramming the ButtonKeyboard Shortcuts Power ManagementSystem Functions CD or DVD TrayMicrosoft Windows Logo Key Functions Speaker FunctionsTouch Pad External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Click MouseUnexpected Characters Using CDs and DVDs Using CDs, DVDs, and Other MultimediaCD or DVD Problems If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers Reenable the integrated speakersUsing Blank CD-Rs and CD-RWs How to Copy a CD or DVDCopying CDs and DVDs Helpful Tips Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork Problems Network Setup WizardOn the welcome screen, click Next Connecting to a Wireless Network in Microsoft Windows XP Connecting to a Wireless Local Area NetworkDetermining Your Network Type Setting Up a Home and Office Network Setting Up a Home and Office Network Setting Up a Home and Office Network Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Option Function Tab Function Error MessagesIf the display is blank Video and Display ProblemsIf the display is difficult to read If only part of the display is readable Scanner ProblemsIf you cannot save a file to a floppy drive Drive ProblemsGeneral Program Problems PC Card ProblemsIf you have problems with a hard drive Program crashesError messages appear Resolving Other Technical ProblemsIf Your Computer Gets Wet Program stops respondingIf You Drop or Damage Your Computer Reinstalling Drivers What Is a Driver?Drivers Identifying DriversResolving Software and Hardware Incompatibilities Manually Reinstalling Drivers for Windows XPClick the Hardware tab and click Device Manager Restoring Your Operating System Using Microsoft Windows XP System RestoreSelect a restore point and click Next Using Dell PC Restore by SymantecPC Restore Click System Properties Before You Begin Adding and Replacing PartsRecommended Tools Shutting Down Your ComputerHard Drive Screws Hard drive Returning a Hard Drive to Dell MemoryCaptive screw Adding and Replacing Parts Modem and Mini PCI Card Adding a Mini PCI Card Replacing the ModemMini PCI card Mini PCI card Remove the screw labeled O next to the memory module cover CD or DVD DriveKeyboard Remove the keyboard from the bottom case Adding and Replacing Parts Appendix SpecificationsSodimm SPWG-B XGA Power-intensive conditions W . d e l l . c o m s u p p o r t . d e l l . c o m Kg 7.57 lb Viewing the System Setup Screens Using the System Setup ProgramOverview Commonly Used Options System Setup ScreensSystem Performance Overview System and Battery Performance OptimizationDell Technical Support Policy U.S. Only Optimizing Power Consumption and Battery Charge TimeVariable Speed Fan FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Class a Class BFCC Identification Information Contacting DellTech Support AutoTech automated technical support Sales, Customer Support, and Technical Support General Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com Ireland Sales Technical Support servers 100 101 102 103 104 105 106 107 Appendix D ex 110 D e Printer cable, 26 connecting, 26 setting up, 26 USB Problems Uninterruptible power supplies See UPS
Related manuals
Manual 38 pages 44.62 Kb