Dell ND660 manual Program stops responding or crashes repeatedly, Other software problems

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A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

E ND THE PROGRAM

1Press <Ctrl><Shift><Esc> simultaneously.

2Click Task Manager.

3Click Applications.

4Click the program that is no longer responding.

5Click End Task.

C HECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

R UN THE P ROGRAM C OMPATIBILITY W IZARD The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1Click StartAll ProgramsAccessoriesProgram Compatibility WizardNext.

2Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

B ACK UP YOUR FILES IMMEDIATELY

U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE , FLOPPY DISKS , OR CD S

S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE S t a r t MENU

Quick Reference Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideAbbreviations and Acronyms Contents Contents Dell Product Information Guide Finding InformationDrivers and Utilities CD also known as ResourceCD Dell Precision Mobile Workstation User’s GuideDell Support Website support.dell.com Service Tag and Microsoft Windows LicenseDell QuickSet Help Windows Help and Support CenterOperating System CD Information Guide Setting Up Your ComputerFront View About Your ComputerRight Side View Left Side ViewBottom View Back ViewBattery Performance Using a BatteryCheck the Battery Charge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterReplacing the Battery Charging the BatteryLow-Battery Warning Dell Diagnostics TroubleshootingStoring a Battery Dell Technical Update ServiceStarting the Dell Diagnostics From Your Hard Drive When to Use the Dell DiagnosticsOption Function Tab Function Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding or crashes repeatedly Other software problemsQuick Reference Guide Index IndexIndex Guide de référence rapide Abréviations et sigles Remarques, avis et précautionsTable des matières Vérification de la charge de la batterieTable des matières Guide dutilisation de la station de travail Mobile Dell Recherche dinformationsPrecision Guide dinformation sur le produit Dell Numéro de service et licence Microsoft WindowsCentre daide et de support de Windows Site Web de support Dell support.dell.comCD Operating System Aide Dell QuickSetConfiguration de votre ordinateur Vue frontale Propos de votre ordinateurVue du côté droit Vue du côté gaucheVue de dessous Vue arrièrePerformances de la batterie Utilisation dune batterieIndicateur de charge Vérification de la charge de la batterieJauge de batterie Dell QuickSet Jauge de Microsoft WindowsVérification de létat de fonctionnement de la batterie Chargement de la batterieAlerte de batterie faible Vérification du niveau de charge de la batterieRemplacement de la batterie Dépannage Service Dell Technical UpdateQuand utiliser Dell Diagnostics Démarrage de Dell Diagnostics à partir du disque durGuide de référence rapide Option Fonction Main Menu de Dell DiagnosticsOnglet Fonction Un programme ne répond plus ou se bloque régulièrement Blocages et problèmes logicielsLordinateur ne démarre pas Lordinateur ne répond plusAutres problèmes logiciels Un écran bleu uni apparaîtGuide de référence rapide Index Index Schnellreferenzhandbuch Abkürzungen und Akronyme Anmerkungen, Hinweise und VorsichtshinweiseInhalt InhaltInhalt Dell Precision Mobile Workstation Benutzerhandbuch InformationsquellenDell Produktinformationshandbuch Dell Support-Website support.dell.com Service-Tag-Nummer und Microsoft Windows-LizenzDell QuickSet-Hilfe Windows Hilfe- und SupportcenterBetriebssystem-CD Einrichten des Computers Vorderansicht Wissenswertes über Ihren ComputerTouchpad/Trackstick-Tasten Rechte Seite Linke SeitenansichtUnterseite RückansichtAkkuleistung Verwenden eines AkkusAkku-Ladestandanzeige Prüfen des AkkuladezustandsAkkuanzeige von Dell QuickSet Microsoft Windows-EnergieanzeigeAustauschen des Akkus Aufladen des AkkusWarnung „Akku niedrig Akku Lasche des Akkus Technischer Update Service von DellBeheben von Störungen Lagern eines AkkusDell Diagnostics von Ihrer Festplatte starten Wann wird das Programm Dell Diagnostics eingesetzt?Störung basiert ProblemübersichtMuss der Benutzer in regelmäßigen Abständen Informationen EingebenDer Computer startet nicht Probleme mit Absturz und SoftwareDer Computer reagiert nicht mehr Andere Probleme mit der SoftwareEin Programm reagiert nicht mehr oder stürzt wiederholt ab C H E R N S I E S O F O R T D I E D a T E I E N Stichwortverzeichnis StichwortverzeichnisStichwortverzeichnis Guida di consultazione rapida Abbreviazioni ed acronimi Avvisi e AttenzioneSommario Blocchi e problemi relativi al softwareControllo del livello di carica della batteria Servizio di aggiornamento tecnico DellSommario CD Drivers and Utilities noto anche come ResourceCD Ricerca di informazioniGuida alle informazioni sul prodotto Dell Sito Web del supporto tecnico della Dell support.dell.com Queste etichette si trovano sul fondo del computerDell QuickSet Help Guida di Dell QuickSet Guida in linea e supporto tecnico di WindowsInstallazione del computer Vista anteriore Informazioni sul computerVista laterale destra Vista laterale sinistraVista inferiore Vista posterioreRendimento della batteria Uso della batteriaMisuratore alimentazione di Microsoft Windows Battery Meter Misuratore alimentazione di Dell QuickSetIndicatore del livello di carica Controllo del livello di carica della batteriaControllare la condizione della batteria Ricarica della batteriaSostituzione della batteria Avviso di batteria scaricaConservazione della batteria Servizio di aggiornamento tecnico Dell Risoluzione dei problemiQuando utilizzare il programma Dell Diagnostics Avvio del programma Dell Diagnostics dal disco rigidoGuida di consultazione rapida Opzione Funzione Main Menu Menu principale di Dell DiagnosticsScheda Funzione Fare clic su Termina operazione Blocchi e problemi relativi al softwareIl computer non si avvia Il computer smette di rispondereAppare una schermata blu Altri problemi relativi al softwareIndice analitico Indice analiticoIndice analitico Guía de referencia rápida Abreviaturas y siglas Notas, avisos y precauciones113 Contenido Guía del usuario de la estación de trabajo móvil Dell Búsqueda de informaciónCD Drivers and Utilities Controladores y utilidades También conocido como ResourceCDEtiqueta de servicio y licencia de Microsoft Windows Guía de información del producto de DellCentro de ayuda y soporte técnico de Windows Sitio Web de Soporte de Dell support.dell.comCD Sistema operativo Ayuda de Dell QuickSetControlados por Dell QuickSet Cómo volver a instalar mi sistema operativoConfiguración del ordenador Vista anterior Acerca de su ordenador100 Vista lateral derecha Vista lateral izquierda101 Vista inferior Vista posterior102 Rendimiento de la batería Uso de la batería103 Medidor de carga de la batería Comprobación de la carga de la bateríaMedidor de batería Dell QuickSet Medidor de energía de Microsoft Windows105 Carga de la bateríaSustitución de la batería Advertencia de batería baja106 Almacenamiento de una bateríaInicio de Dell Diagnostics desde la unidad de disco duro Solución de problemasServicio Dell Technical Update Cuándo utilizar los Dell Diagnostics108 Menú principal de Dell DiagnosticsOpción Función 109Ficha Función Bloqueos y problemas con el software Aparece una pantalla azul fija Otros problemas con el softwareHaga clic en Finalizar tarea Asistente para compatibilidad de programas→Siguiente112 Índice Índice114