•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
Dell Technical Update Service
The Dell Technical Update service provides proactive
Dell Support Utility
The Dell Support Utility provides
Utility from the icon on the taskbar, or from the Start menu. If the Dell Support icon does not appear in your taskbar:
1Click Start→ All Programs→ Dell Support→ Dell Support Settings.
2Ensure that the Show icon on the taskbar option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
Starting the Dell Diagnostics From Your Hard Drive
1Ensure that the computer is connected to a working electrical outlet.
2Turn on (or restart) your computer.
Troubleshooting Tips
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