Dell M6400 specifications Dell Technical Update Service Dell Support Utility, Dell Diagnostics

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Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility provides self-support information, software updates, and health scans of your computing environment. Access the Dell Support

Utility from the icon on the taskbar, or from the Start menu. If the Dell Support icon does not appear in your taskbar:

1Click StartAll ProgramsDell SupportDell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

For more information about the Dell Support Utility, click the question mark (?) at the top of the DellSupport screen.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Starting the Dell Diagnostics From Your Hard Drive

1Ensure that the computer is connected to a working electrical outlet.

2Turn on (or restart) your computer.

Troubleshooting Tips

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision M6400 Setup and Quick Reference GuideMacrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerVGA Back ViewBattery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetUnder Network and Internet, click Connect to the Internet Microsoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Next To prepare a new computer for the file transferTo copy data from the old computer To transfer data to the new computerTo copy data from the old computer To transfer data to the new computer Processor SpecificationsPC Card Ports and Connectors Video WXGA+/WUXGA Ccfl Touch Pad Width Environmental Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power Problems Ensure that the display is connected and powered on Lockups and Software Problems Memory ProblemsProgram stops responding Computer does not start upProgram crashes repeatedly Dell Diagnostics Dell Technical Update Service Dell Support UtilityStarting the Dell Diagnostics From Your Hard Drive Troubleshooting Tips Windows Vista Reinstalling SoftwareDrivers Identifying DriversClick Properties→ Device Manager Reinstalling Drivers and UtilitiesAt the Welcome Dell System Owner screen, click Next You can restore your operating system in the following ways Using Microsoft Windows System RestoreRestoring Your Operating System Click Next and follow the remaining on-screen prompts Dell Factory Image Restore Using Dell Factory Image RestoreSelect Repair Your Computer Before you Begin Using the Dell Operating System MediaClick Dell Factory Image Restore Confirm Data Deletion screen appearsReinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Operating system Dell Factory Image Restore, 38 media Index Index
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