Dell M6400 specifications Before You Call

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Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 48). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in the documentation that shipped with your computer.

Getting Help

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Precision M6400 Setup and Quick Reference GuideMacrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents Front View About Your ComputerVGA Back ViewBattery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Under Network and Internet, click Connect to the Internet Connecting to the InternetSetting Up Your Internet Connection Microsoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Next To prepare a new computer for the file transferTo copy data from the old computer To transfer data to the new computerTo copy data from the old computer To transfer data to the new computer Processor SpecificationsPC Card Ports and Connectors Video WXGA+/WUXGA Ccfl Touch Pad Width Environmental Tips Troubleshooting TipsUsing the Hardware Troubleshooter Power ProblemsEnsure that the display is connected and powered on Lockups and Software Problems Memory ProblemsProgram crashes repeatedly Computer does not start upProgram stops responding Starting the Dell Diagnostics From Your Hard Drive Dell Technical Update Service Dell Support UtilityDell Diagnostics Troubleshooting Tips Windows Vista Reinstalling SoftwareDrivers Identifying DriversClick Properties→ Device Manager Reinstalling Drivers and UtilitiesAt the Welcome Dell System Owner screen, click Next Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways Click Next and follow the remaining on-screen prompts Select Repair Your Computer Using Dell Factory Image RestoreDell Factory Image Restore Before you Begin Using the Dell Operating System MediaClick Dell Factory Image Restore Confirm Data Deletion screen appearsReinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Operating system Dell Factory Image Restore, 38 media Index Index
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