Dell GX620 manual Microsoft Windows License Label, Use the Service Tag to identify your computer

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

What Are You Looking For? Find It Here

•Service Tag and Express Service Code Service Tag and Microsoft Windows License

• Microsoft Windows License Label	These labels are located on your computer.
	• Use the Service Tag to identify your computer
	when you use support.dell.com or contact
	technical support.
	• Enter the Express Service Code to direct your call when contacting
	technical support.

• Solutions — Troubleshooting hints and	Dell Support Website — support.dell.com
tips, articles from technicians, online	NOTE: Select your region to view the appropriate support site.
courses, frequently asked questions	The Dell Support website provides several online tools, including:
• Community — Online discussion with
	• Troubleshooting — Hints and tips, articles from technicians, and online
other Dell customers
	courses
• Upgrades — Upgrade information for
	• Upgrades — Upgrade information for components, such as memory, the
components, such as memory, the hard
	hard drive, and the operating system
drive, and the operating system
	• Services and Warranties — Contact information, order status, warranty,
• Customer Care — Contact information,
	and repair information
service call and order status, warranty, and
	• Downloads — Drivers, patches, and software updates
repair information
• Service and support — Service call status	• User guides — Computer documentation and product specifications
and support history, service contract,
online discussions with technical support
• Reference — Computer documentation,
details on computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
• Desktop System Software (DSS) — If you
reinstall the operating system for your
computer, you should also reinstall the
DSS utility. DSS provides critical updates
for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel®
Pentium® M processors, optical drives,
and USB devices. DSS is necessary for
correct operation of your Dell computer.
This software automatically detects your
computer and operating system and
installs the updates appropriate for your
configuration.

6

Quick Reference Guide