Dell D830 manual Starting the Dell Diagnostics From Your Hard Drive

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Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online User’s Guide for details).

NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

1Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2Turn on (or restart) your computer.

3Start the Dell Diagnostics in one of the following two ways:

a When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: Before attempting option B, the computer must be powered down completely.

bPress and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, etc.

•During the assessment, answer any questions that appear.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and see "Contacting Dell" in your online User’s Guide.

If the Pre-boot System Assessment completes successfully, you will receive the message, "Booting Dell Diagnostic Utility Partition.Press any key to continue".

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

Quick Reference Guide

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Contents Quick Reference Guide Abbreviations and Acronyms Contents Contents Finding Information Drivers and Utilities MediaDell Product Information Guide Dell Latitude User’s Guide Service Tag and Microsoft Windows LicenseDell Support Website support.dell.com Dell Support UtilityWindows Help and Support Center Operating System Media Dell QuickSet HelpSetting Up Your Computer Front View About Your ComputerRight View Left ViewBottom View Back ViewBattery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery ChargePower Management Modes Conserving Battery PowerStandby Mode Check the Battery HealthClick Start or → Shut Down→ Stand by. or Hibernate ModeConfiguring Power Management Settings Charging the BatteryReplacing the Battery Storing a Battery Lockups and Software Problems TroubleshootingDell Diagnostics When to Use the Dell DiagnosticsOther software problems Insert the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Quick Reference Guide Quick Reference Guide Index Index Référence rapide Abréviations et sigles Remarques, avis et précautionsSommaire Sommaire Recherche dinformations Média Drivers and UtilitiesGuide dinformation sur le produit Dell Système Numéro de service et licence Microsoft WindowsUtilitaire de support Dell Site web de Support Dell support.dell.comCentre daide et de support de Windows Aide Dell QuickSetMédia Operating System système dexploitation Configuration de votre ordinateur Vue frontale Propos de votre ordinateurVue de droite Vue de gaucheVue du dessous Vue arrièrePerformances de la batterie Utilisation dune batterieJauge de batterie Dell QuickSet Vérification de la charge de la batterieJauge dalimentation Microsoft Windows Indicateur de chargeÉconomie dénergie sur batterie Mode VeilleModes de gestion dénergie Vérification de lusure de la batterieCliquez sur Démarrer ou → Arrêter→ Mettre en veille. ou Mode Mise en veille prolongéeConfiguration des paramètres de gestion dénergie Remplacement de la batterieCharge de la batterie Stockage de la batterie Problèmes de blocage et problèmes logiciels DépannageAutres problèmes logiciels Quand utiliser Dell DiagnosticsMaintenez enfoncée la touche Fn en allumant lordinateur Démarrage de Dell Diagnostics à partir de votre disque durInsérez le média Drivers and Utilities Menu principal de Dell DiagnosticsCodes derreur et la description du problème Guide de référence rapide CD/DVD Index Guia de Referência Rápida Abreviações e acrônimos Notas, avisos e advertênciasÍndice Índice Como obter informações Mídia Drivers and Utilities Drivers e utilitáriosGuia de Informações do Produto Dell Ajuda e suporte Guias Guia do usuário do Dell LatitudeUtilitário de suporte Dell Para ver o site de suporte adequadoCentro de ajuda e suporte do Windows Ajuda do Dell QuickSetMídia do sistema operacional Como configurar o seu computador Vista frontal Sobre o seu computadorVista direita Vista esquerdaVista da parte inferior Vista traseiraDesempenho da bateria Como usar a bateriaComo verificar a carga da bateria Modos de gerenciamento de energia Como conservar a energia da bateriaModo de espera Advertência sobre bateria com pouca cargaClique em Iniciar ou → Desligar→ Em espera. ou Modo de hibernaçãoComo efetuar as configurações de gerenciamento de energia Como carregar a bateriaComo substituir a bateria Como armazenar a bateria Problemas de travamento e de software Solução de problemasOutros problemas de software Quando usar o Dell DiagnosticsGuia de Referência Rápida Page Árvore de Função continuação Índice remissivo Índice remissivo Guía de referencia rápida Abreviaturas y acrónimos Notas, avisos y precaucionesContenido Contenido Guía de información del producto Dell Localización de informaciónGuías del sistema Guía del usuario de Dell LatitudeUtilidad Dell Support Ver el sitio de asistencia técnica apropiadoCentro de ayuda y soporte técnico de Windows Ayuda de Dell QuickSetSoporte del sistema operativo Configuración de su equipo Acerca de su equipo Vista derecha Vista izquierdaVista inferior Vista posteriorRendimiento de la batería Uso de la bateríaMedidor de batería Dell QuickSet Comprobación de la carga de la bateríaMedidor de energía de Microsoft Windows Medidor de cargaComprobación de la carga de la batería Conservación de la energía de la bateríaComprobación del estado de consumo de la batería Advertencia de bajo nivel de carga de la bateríaModo de hibernación Modos de administración de energíaCarga de la batería Configuración de los valores de administración de energíaSustitución de la batería Solución de problemas Bloqueos y problemas con el softwareAlmacenamiento de una batería Cuándo usar los Dell Diagnostics Otros problemas con el softwareAparece una pantalla azul fija Mantenga pulsada la tecla Fn mientras se enciende el equipo Inicio de Dell Diagnostics desde la unidad de disco duro100 Menú principal de Dell Diagnostics Diagnósticos Dell101 102 103 104
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