Dell D520 specifications Getting Help, Obtaining Assistance, Online Services, Ftp.dell.com

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Getting Help

Dell™ Latitude™ D520 User's Guide

Obtaining Assistance

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Obtaining Assistance

CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.

1.Complete the procedures in Troubleshooting.

2.Run the Dell Diagnostics (see Dell Diagnostics).

3.Make a copy of the Diagnostics Checklist and fill it out.

4.Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.

5.If the preceding steps have not resolved the problem, contact Dell (see Contacting Dell).

NOTE: Call support from a telephone near or at the computer so that a support representative can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the support service, see Support Service.

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

•World Wide Web

www.dell.com/

www.dell.com/ap/ (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la/ (Latin American countries)

www.dell.ca (Canada only)

•Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user: anonymous, and use your e-mail address as your password.

•Electronic Support Service

mobile_support@us.dell.com

support@us.dell.com

apsupport@dell.com (Asian/Pacific countries only)

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Contents Dell Latitude D520 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Keyboard status lights Audio connectors Left ViewUSB connectors Right ViewBack View Video TV-out connector Modem connector RJ-11Network connector RJ-45 Serial connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Checking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterConserving Battery Power Power Management ModesHibernate Mode Configuring Power Management SettingsCharging the Battery Click Start→ Shut Down→ Stand byReplacing the Battery Storing a BatteryCard Types Using CardsInstalling a PC Card or ExpressCard Card BlanksRemoving a Card or Blank ExpressCardSwitching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Swapping Primary and Secondary DisplaysFinding Information Find It HereGuides Dell Support Website support.dell.comSelect Drivers & Downloads and click Go Windows Help and Support Center Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Obtaining Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and BarbudaAustralia Sydney Argentina Buenos AiresAruba 0011011 Canada North YorkOntario Cayman IslandsDominican Republic Denmark CopenhagenDominica EcuadorGuyana GrenadaGuatemala Hong KongJapan Kawasaki JamaicaWebsite support.jp.dell.com Korea SeoulNetherlands Antilles MexicoMontserrat Netherlands AmsterdamSt. Vincent St. Kitts and NevisSt. Lucia Grenadines002 Switzerland GenevaTaiwan Website support.ap.dell.com ThailandA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Speaker Functions Power ManagementTouch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad Mouse Properties windowUsing Multimedia Adjusting the VolumePlaying a CD or DVD Using Blank CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsConnecting Your Computer to a TV or Audio Device Helpful TipsMedia Type Read Write Rewritable Video and Standard Audio Composite Video and Standard AudioSetting Up the Cyberlink CL Headphones Click the DVD Audio Setting icon Click Device SettingsNetwork Setup Wizard Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanConnecting a Wireless Router and a Broadband Modem Checking Your Wireless Network CardSetting Up a New Wlan Start Button and Connect To OptionConnecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Internet Connection Firewall Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard Memory Page Wireless Cards Wireless Local Area Network Wlan CardsInternal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Securing Your Computer PasswordsUsing a Primary/System Password Security Cable LockComputer Tracking Software Using an Administrator PasswordUsing a Hard Drive Password If Your Computer Is Lost or StolenBack to Contents System Setup Screens System Setup ProgramViewing the System Setup Screens Commonly Used SettingsEnabling the Infrared Sensor Performing a One-Time BootChanging COM Ports Locate Fast IR under Onboard DevicesPage Reinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversSoftware and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Click Start→ Help and SupportUndoing the Last System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemReinstalling Windows XP Using the Operating System CDEnabling System Restore Before You BeginSpecifications Audio CommunicationsVideo DisplayTouch Pad BatteryKeyboard AC AdapterPhysical EnvironmentalDell Latitude D520 Users Guide Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsBack to Contents Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDell Support Utility Drive ProblemsAccessing the Dell Support Utility Clicking the Dell Support IconProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesVerify that the modem is communicating with Windows CD drive controller failure Click Start→ Control Panel→ Add or Remove Programs External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems If you have problems with an Ieee 1394 deviceComputer does not start up Lockups and Software ProblemsUnexpected characters Computer stops respondingOther software problems Memory ProblemsNetwork Problems Solid blue screen appearsMobile Broadband Network PC Card or ExpressCard ProblemsGeneral Restart the computer and log on to the network againPower Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations AC Power Loss While the Computer Is Docked Printer ProblemsScanner Problems Docking While the Computer Is RunningNo sound from headphones Sound and Speaker ProblemsTouch Pad or Mouse Problems No sound from integrated speakersIf the display is blank Video and Display ProblemsCheck the touch pad settings If the display is difficult to readClick Start→ Control Panel→ Appearance and Themes Adjust the Windows display settingsIf only part of the display is readable Connect an external monitor
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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