Dell D520 Memory Problems, Network Problems, Solid blue screen appears, Other software problems

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A program is designed for an earlier Microsoft® Windows® operating system

Run the Program Compatibility Wizard — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1.Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.

2.Follow the instructions on the screen.

A solid blue screen appears

Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

Check the software documentation or contact the software manufacturer for troubleshooting information —

•Ensure that the program is compatible with the operating system installed on your computer.

•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

•Ensure that the program is installed and configured properly.

•Verify that the device drivers do not conflict with the program.

•If necessary, uninstall and then reinstall the program.

Back up your files immediately

Use a virus-scanning program to check the hard drive, floppy disks, or CDs

Save and close any open files or programs and shut down your computer through the Start menu

Scan the computer for spyware — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

Run the Dell Diagnostics — See Dell Diagnostics. If all tests run successfully, the error condition is related to a software problem.

Memory Problems

Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If you receive an insufficient memory message —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see Memory).

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see Memory).

•Run the Dell Diagnostics (see Dell Diagnostics).

If you experience other memory problems —

•Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory.

•Ensure that you are following the memory installation guidelines (see Memory).

•Run the Dell Diagnostics (see Dell Diagnostics).

Network Problems

Fill out the Diagnostics Checklist as you complete these checks.

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Contents Abbreviations and Acronyms Dell Latitude D520 Users GuideAbout Your Computer Front ViewDevice status lights Keyboard status lights Left View Audio connectorsUSB connectors Right ViewBack View Network connector RJ-45 Modem connector RJ-11Video TV-out connector Serial connectorBottom View Back to Contents Appendix Cleaning Your ComputerMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Battery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterPower Management Modes Conserving Battery PowerCharging the Battery Configuring Power Management SettingsHibernate Mode Click Start→ Shut Down→ Stand byStoring a Battery Replacing the BatteryInstalling a PC Card or ExpressCard Using CardsCard Types Card BlanksExpressCard Removing a Card or BlankAdjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Click Settings in the Display Properties windowFind It Here Finding InformationGuides Dell Support Website support.dell.comSelect Drivers & Downloads and click Go Windows Help and Support Center Glossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Getting Help Online ServicesObtaining Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Antigua and BarbudaAruba Argentina Buenos AiresAustralia Sydney 0011Ontario Canada North York011 Cayman IslandsDominica Denmark CopenhagenDominican Republic EcuadorGuatemala GrenadaGuyana Hong KongWebsite support.jp.dell.com JamaicaJapan Kawasaki Korea SeoulMontserrat MexicoNetherlands Antilles Netherlands AmsterdamSt. Lucia St. Kitts and NevisSt. Vincent GrenadinesTaiwan Switzerland Geneva002 Website support.ap.dell.com ThailandA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Touch Pad Power ManagementSpeaker Functions Microsoft Windows Logo Key FunctionsMouse Properties window Customizing the Touch PadUsing Multimedia Adjusting the VolumePlaying a CD or DVD How to Copy a CD or DVD Adjusting the PictureUsing Blank CDs and DVDs Copying CDs and DVDsConnecting Your Computer to a TV or Audio Device Helpful TipsMedia Type Read Write Rewritable Composite Video and Standard Audio Video and Standard AudioSetting Up the Cyberlink CL Headphones Click Device Settings Click the DVD Audio Setting iconPhysically Connecting to a Network or Broadband Modem Setting Up a NetworkNetwork Setup Wizard Wireless Local Area Network WlanSetting Up a New Wlan Checking Your Wireless Network CardConnecting a Wireless Router and a Broadband Modem Start Button and Connect To OptionConnecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Internet Connection Firewall Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Hinge Cover Removing and Installing Media Bay DevicesKeyboard Memory Page Wireless Local Area Network Wlan Cards Wireless CardsCoin-Cell Battery Internal Card With Bluetooth Wireless TechnologyBack to Contents Dell QuickSet Using a Primary/System Password PasswordsSecuring Your Computer Security Cable LockUsing a Hard Drive Password Using an Administrator PasswordComputer Tracking Software If Your Computer Is Lost or StolenBack to Contents Viewing the System Setup Screens System Setup ProgramSystem Setup Screens Commonly Used SettingsChanging COM Ports Performing a One-Time BootEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage What Is a Driver? Reinstalling SoftwareReinstalling Drivers and Utilities DriversManually Reinstalling Drivers Using the Drivers and Utilities CDSoftware and Hardware Incompatibilities Click Start→ Help and SupportCreating a Restore Point Using Microsoft Windows XP System RestoreUndoing the Last System Restore Restoring Your Operating SystemEnabling System Restore Using the Operating System CDReinstalling Windows XP Before You BeginSpecifications Video CommunicationsAudio DisplayKeyboard BatteryTouch Pad AC AdapterEnvironmental PhysicalDell Latitude D520 Users Guide Identifying Your Computer Traveling With Your ComputerPacking the Computer Travel TipsBack to Contents Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell DiagnosticsOption Function Dell Diagnostics Main MenuAccessing the Dell Support Utility Drive ProblemsDell Support Utility Clicking the Dell Support IconHard drive problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesVerify that the modem is communicating with Windows CD drive controller failure Click Start→ Control Panel→ Add or Remove Programs Keyboard Problems Ieee 1394 Device ProblemsExternal Keyboard problems If you have problems with an Ieee 1394 deviceUnexpected characters Lockups and Software ProblemsComputer does not start up Computer stops respondingNetwork Problems Memory ProblemsOther software problems Solid blue screen appearsGeneral PC Card or ExpressCard ProblemsMobile Broadband Network Restart the computer and log on to the network againPower Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations Scanner Problems Printer ProblemsAC Power Loss While the Computer Is Docked Docking While the Computer Is RunningTouch Pad or Mouse Problems Sound and Speaker ProblemsNo sound from headphones No sound from integrated speakersCheck the touch pad settings Video and Display ProblemsIf the display is blank If the display is difficult to readIf only part of the display is readable Adjust the Windows display settingsClick Start→ Control Panel→ Appearance and Themes Connect an external monitor
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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