Dell D520 Software and Hardware Incompatibilities, Using the Drivers and Utilities CD

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Using the Drivers and Utilities CD

NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.

If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the ResourceCD).

1.Save and close any open files, and exit any open programs.

2.Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autorcd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

3.From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears.

4.Click Next.

The CD automatically scans your hardware to detect drivers and utilities used by your computer.

5.After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6.Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7.Click Install (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If Install is not present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.

Manually Reinstalling Drivers

NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program (see Enabling the Infrared Sensor) before continuing with the driver installation.

1.After extracting the driver files to your hard drive as described in the previous section, right-click My Computer on the Windows desktop→ Properties→ Hardware→ Device Manager.

2.Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices).

3.Double-click the name of the device for which you are installing the driver.

4.Click Driver→ Update Driver.

5.Click Install from a list or specific location (Advanced)→ Next.

6.Click Browse and browse to the location to which you previously copied the driver files.

7.When the name of the appropriate driver appears, click Next→ Finish and restart your computer.

Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

1.Click Start→ Help and Support.

2.Type hardware troubleshooter in the Search field and click the arrow to start the search.

3.Click Hardware Troubleshooter→ I need to resolve a hardware conflict on my computer→ Next.

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Contents Dell Latitude D520 Users Guide Abbreviations and AcronymsDevice status lights About Your ComputerFront View Keyboard status lights Audio connectors Left ViewBack View USB connectorsRight View Video TV-out connector Modem connector RJ-11Network connector RJ-45 Serial connectorBottom View Back to Contents Cleaning Your Computer AppendixFCC Class B Macrovision Product NoticeFCC Notice U.S. Only Checking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterConserving Battery Power Power Management ModesHibernate Mode Configuring Power Management SettingsCharging the Battery Click Start→ Shut Down→ Stand byReplacing the Battery Storing a BatteryCard Types Using CardsInstalling a PC Card or ExpressCard Card BlanksRemoving a Card or Blank ExpressCardSwitching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Swapping Primary and Secondary DisplaysFinding Information Find It HereSelect Drivers & Downloads and click Go GuidesDell Support Website support.dell.com Windows Help and Support Center Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Obtaining Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and BarbudaAustralia Sydney Argentina Buenos AiresAruba 0011011 Canada North YorkOntario Cayman IslandsDominican Republic Denmark CopenhagenDominica EcuadorGuyana GrenadaGuatemala Hong KongJapan Kawasaki JamaicaWebsite support.jp.dell.com Korea SeoulNetherlands Antilles MexicoMontserrat Netherlands AmsterdamSt. Vincent St. Kitts and NevisSt. Lucia Grenadines002 Switzerland GenevaTaiwan Website support.ap.dell.com ThailandVenezuela A. Austin, Texas BusinessVirgin Islands Key Combinations Using the Keyboard and Touch PadNumeric Keypad Speaker Functions Power ManagementTouch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad Mouse Properties windowPlaying a CD or DVD Using MultimediaAdjusting the Volume Using Blank CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Connecting Your Computer to a TV or Audio DeviceHelpful Tips Video and Standard Audio Composite Video and Standard AudioSetting Up the Cyberlink CL Headphones Click the DVD Audio Setting icon Click Device SettingsNetwork Setup Wizard Setting Up a NetworkPhysically Connecting to a Network or Broadband Modem Wireless Local Area Network WlanConnecting a Wireless Router and a Broadband Modem Checking Your Wireless Network CardSetting Up a New Wlan Start Button and Connect To OptionUnder Pick a Help topic, click Dell User and System Guides Connecting to a Wireless Local Area NetworkDetermining the Wireless Network Device Manager Connecting to a Mobile Broadband Network Mobile Broadband or Wireless Wide Area Network WwanEnabling/Disabling the Wireless Network Card Internet Connection Firewall Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerHard Drive Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Removing and Installing Media Bay Devices Hinge CoverKeyboard Memory Page Wireless Cards Wireless Local Area Network Wlan CardsInternal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Securing Your Computer PasswordsUsing a Primary/System Password Security Cable LockComputer Tracking Software Using an Administrator PasswordUsing a Hard Drive Password If Your Computer Is Lost or StolenBack to Contents System Setup Screens System Setup ProgramViewing the System Setup Screens Commonly Used SettingsEnabling the Infrared Sensor Performing a One-Time BootChanging COM Ports Locate Fast IR under Onboard DevicesPage Reinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversSoftware and Hardware Incompatibilities Using the Drivers and Utilities CDManually Reinstalling Drivers Click Start→ Help and SupportUndoing the Last System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemReinstalling Windows XP Using the Operating System CDEnabling System Restore Before You BeginSpecifications Audio CommunicationsVideo DisplayTouch Pad BatteryKeyboard AC AdapterPhysical EnvironmentalDell Latitude D520 Users Guide Packing the Computer Traveling With Your ComputerIdentifying Your Computer Travel TipsBack to Contents Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDell Support Utility Drive ProblemsAccessing the Dell Support Utility Clicking the Dell Support IconProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems If you hear an unfamiliar scraping or grinding soundVerify that the modem is communicating with Windows Mail, Modem, and Internet ProblemsError Messages CD drive controller failure Click Start→ Control Panel→ Add or Remove Programs External Keyboard problems Ieee 1394 Device ProblemsKeyboard Problems If you have problems with an Ieee 1394 deviceComputer does not start up Lockups and Software ProblemsUnexpected characters Computer stops respondingOther software problems Memory ProblemsNetwork Problems Solid blue screen appearsMobile Broadband Network PC Card or ExpressCard ProblemsGeneral Restart the computer and log on to the network againDocking Power Considerations Power ProblemsEnsuring Sufficient Power for Your Computer AC Power Loss While the Computer Is Docked Printer ProblemsScanner Problems Docking While the Computer Is RunningNo sound from headphones Sound and Speaker ProblemsTouch Pad or Mouse Problems No sound from integrated speakersIf the display is blank Video and Display ProblemsCheck the touch pad settings If the display is difficult to readClick Start→ Control Panel→ Appearance and Themes Adjust the Windows display settingsIf only part of the display is readable Connect an external monitor
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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