Dell D520 specifications Troubleshooting, Dell Technical Update Service, Dell Diagnostics

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Troubleshooting

Dell™ Latitude™ D520 User's Guide

Dell Technical Update Service

Memory Problems

Dell Diagnostics

Network Problems

Dell Support Utility

PC Card or ExpressCard Problems

Drive Problems

Power Problems

E-Mail, Modem, and Internet Problems

Printer Problems

Error Messages

Scanner Problems

IEEE 1394 Device Problems

Sound and Speaker Problems

Keyboard Problems

Touch Pad or Mouse Problems

Lockups and Software Problems

Video and Display Problems

 

 

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Lockups and Software Problems and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see Contacting Dell).

1.Shut down the computer.

2.If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

3.Connect the computer to an electrical outlet.

4.The Dell Diagnostics can be invoked in one of two ways:

•Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

•Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

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Contents Dell Latitude D520 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Keyboard status lights Audio connectors Left ViewUSB connectors Right ViewBack View Modem connector RJ-11 Network connector RJ-45Video TV-out connector Serial connectorBottom View Back to Contents Cleaning Your Computer AppendixMacrovision Product Notice FCC Notice U.S. OnlyFCC Class B Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterConserving Battery Power Power Management ModesConfiguring Power Management Settings Charging the BatteryHibernate Mode Click Start→ Shut Down→ Stand byReplacing the Battery Storing a BatteryUsing Cards Installing a PC Card or ExpressCardCard Types Card BlanksRemoving a Card or Blank ExpressCardUsing the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution and Refresh RateClick Settings in the Display Properties window Swapping Primary and Secondary DisplaysFinding Information Find It HereGuides Dell Support Website support.dell.comSelect Drivers & Downloads and click Go Windows Help and Support Center Glossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Online Services Getting HelpObtaining Assistance Ftp.dell.comProblems With Your Order AutoTech ServiceAutomated Order-Status Service Support ServiceDiagnostics Checklist Before You CallContacting Dell Antigua and BarbudaArgentina Buenos Aires ArubaAustralia Sydney 0011Canada North York Ontario011 Cayman IslandsDenmark Copenhagen DominicaDominican Republic EcuadorGrenada GuatemalaGuyana Hong KongJamaica Website support.jp.dell.comJapan Kawasaki Korea SeoulMexico MontserratNetherlands Antilles Netherlands AmsterdamSt. Kitts and Nevis St. LuciaSt. Vincent GrenadinesSwitzerland Geneva Taiwan002 Website support.ap.dell.com ThailandA. Austin, Texas Business Virgin IslandsVenezuela Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Touch PadSpeaker Functions Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad Mouse Properties windowUsing Multimedia Adjusting the VolumePlaying a CD or DVD Adjusting the Picture How to Copy a CD or DVDUsing Blank CDs and DVDs Copying CDs and DVDsConnecting Your Computer to a TV or Audio Device Helpful TipsMedia Type Read Write Rewritable Video and Standard Audio Composite Video and Standard AudioSetting Up the Cyberlink CL Headphones Click the DVD Audio Setting icon Click Device SettingsSetting Up a Network Physically Connecting to a Network or Broadband ModemNetwork Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up a New WlanConnecting a Wireless Router and a Broadband Modem Start Button and Connect To OptionConnecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerUnder Pick a Help topic, click Dell User and System Guides Mobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Internet Connection Firewall Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerHard Drive Media Bay Returning a Hard Drive to DellRemoving the Device Security Screw Removing and Installing Media Bay Devices Hinge CoverKeyboard Memory Page Wireless Cards Wireless Local Area Network Wlan CardsInternal Card With Bluetooth Wireless Technology Coin-Cell BatteryBack to Contents Dell QuickSet Passwords Using a Primary/System PasswordSecuring Your Computer Security Cable LockUsing an Administrator Password Using a Hard Drive PasswordComputer Tracking Software If Your Computer Is Lost or StolenBack to Contents System Setup Program Viewing the System Setup ScreensSystem Setup Screens Commonly Used SettingsPerforming a One-Time Boot Changing COM PortsEnabling the Infrared Sensor Locate Fast IR under Onboard DevicesPage Reinstalling Software What Is a Driver?Reinstalling Drivers and Utilities DriversUsing the Drivers and Utilities CD Manually Reinstalling DriversSoftware and Hardware Incompatibilities Click Start→ Help and SupportUsing Microsoft Windows XP System Restore Creating a Restore PointUndoing the Last System Restore Restoring Your Operating SystemUsing the Operating System CD Enabling System RestoreReinstalling Windows XP Before You BeginSpecifications Communications VideoAudio DisplayBattery KeyboardTouch Pad AC AdapterPhysical EnvironmentalDell Latitude D520 Users Guide Traveling With Your Computer Identifying Your ComputerPacking the Computer Travel TipsBack to Contents Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionDrive Problems Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Hard drive problemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundMail, Modem, and Internet Problems Error MessagesVerify that the modem is communicating with Windows CD drive controller failure Click Start→ Control Panel→ Add or Remove Programs Ieee 1394 Device Problems Keyboard ProblemsExternal Keyboard problems If you have problems with an Ieee 1394 deviceLockups and Software Problems Unexpected charactersComputer does not start up Computer stops respondingMemory Problems Network ProblemsOther software problems Solid blue screen appearsPC Card or ExpressCard Problems GeneralMobile Broadband Network Restart the computer and log on to the network againPower Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations Printer Problems Scanner ProblemsAC Power Loss While the Computer Is Docked Docking While the Computer Is RunningSound and Speaker Problems Touch Pad or Mouse ProblemsNo sound from headphones No sound from integrated speakersVideo and Display Problems Check the touch pad settingsIf the display is blank If the display is difficult to readAdjust the Windows display settings If only part of the display is readableClick Start→ Control Panel→ Appearance and Themes Connect an external monitor
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D520 specifications

The Dell D520 is a robust and reliable laptop that was introduced as part of Dell's Latitude series, catering primarily to business professionals and enterprises. Known for its solid build and practical features, the D520 emphasizes productivity and durability in a mobile computing environment.

One of the standout features of the Dell D520 is its comfortable keyboard layout. The full-sized, spill-resistant keyboard offers a tactile feel, making it ideal for extended typing sessions. Additionally, the touchpad is responsive, enhancing ease of navigation while on the go. The laptop's design prioritizes ease of use, ensuring that users can work efficiently, whether in an office or while traveling.

In terms of hardware, the Dell D520 typically features Intel processors, which provide a balanced mix of performance and power efficiency. This enables users to run multiple applications without significant lag, making it suitable for multitasking. The laptop is also equipped with a decent amount of RAM, ensuring smooth performance for standard business applications and tasks.

The D520 includes various connectivity options, crucial for modern-day professionals. It typically comes with several USB ports, an Ethernet port, and a VGA port for connecting to external displays. There is also the option for Wi-Fi connectivity, allowing users to connect to networks effortlessly.

One of the key characteristics of the Dell D520 is its durability. The laptop is designed to withstand the rigors of daily use and features a sturdy chassis that can handle rough treatment. This durability makes it a favorite among users who need a reliable machine that can endure a busy workday.

The D520 also emphasizes security features that are essential for business users. It includes options for fingerprint readers and smart card readers, allowing users to enhance data protection. This level of security is particularly valuable for professionals handling sensitive information.

Battery life is another important aspect of the Dell D520. With an efficient power management system, users can expect a reasonable battery performance that allows for extended work sessions without needing to recharge frequently.

Overall, the Dell D520 combines practicality, durability, and efficiency, making it an excellent choice for business professionals who require a reliable laptop for everyday tasks. Its balance of features and performance continues to make it a suitable option for users who prioritize functionality and dependability in their computing devices.
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