What are you looking for? | Find It Here |
•Service Tag and Express Service S e r v i c e Ta g a n d M i c r o s o f t W i n d o w s L i c e n s e
Code | These labels are located on your computer. | |
• Microsoft Windows License Label | ||
| ||
| •Use the Service Tag to identify | |
| your computer when you use | |
| support.dell.com or contact | |
| technical support. | |
| •Enter the Express Service Code | |
| to direct your call when | |
| contacting technical support. The Express Service Code is not | |
| available in all countries. | |
| • Use the number on the Microsoft Windows License Label if you | |
| reinstall your operating system. |
•Latest drivers for my computer
•Answers to technical service and support questions
•Online discussions with other users and technical support
•Documentation for my computer
D e l l S u p p o r t W e b s i t e — support.dell.com
The Dell Support website provides several online tools, including:
•Solutions — Troubleshooting hints and tips, articles from technicians, and online courses
•Community — Online discussion with other Dell customers
•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
•Customer Care — Contact information, order status, warranty, and repair information
•Downloads — Drivers, patches, and software updates
•Reference — Computer documentation, product specifications, and white papers
•Service call status and support history
•Top technical issues for my computer
•Frequently asked questions
•File downloads
•Details on my computer configuration
•Service contract for my computer
D e l l P r e m i e r S u p p o r t W e b s i t e — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions.
• How to use Windows XP | W i n d o w s H e l p a n d S u p p o r t C e n t e r |
•Documentation for my computer 1 Click the Start button and click Help and Support.
•Documentation for devices (such as 2 Type a word or phrase that describes your problem and click the
a modem) | arrow icon. |
3 | Click the topic that describes your problem. |
4 | Follow the instructions on the screen. |
System Information Guide
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