Dell E2014T, 858-BBBE manual Common Problems

Common Problems

The following table contains information about resolving common monitor problems.

Common	What You	Possible Solutions
Symptoms	Experience
		• Make sure the display cable connecting
		the monitor and the computer is properly
		connected and secure.
		• Make sure the power outlet is functioning
No Video	No picture	properly using any other electrical equipment.
(Power light off)		• Make sure the power button is not pressed-in.
		• Make sure the correct input source is selected
		using the Input Source Select button.
		• Check the Power Button LED option under
		Energy Settings in OSD Menu.
		• Increase brightness and contrast using OSD.
		• Perform monitor self-test.
No Video	No picture or	• Check for bent or broken pins on the
		display cable and the ports.
(Power light on)	no brightness
		• Run the built-in diagnostics.
		• Make sure the correct input source is selected
		using the Input Source Select button.
		• Perform Auto Adjust using OSD.
	Picture is	• Adjust the Phase and Pixel Clock using OSD.
		• Eliminate video extension cables.
Poor Focus	fuzzy, blurry, or
	ghosting	• Reset the monitor to factory settings.
		• Change the video resolution to the correct
		aspect ratio (16:9).
		• Perform Auto Adjust using OSD.
		• Adjust the Phase and Pixel Clock using OSD.
Shaky/Jittery	Wavy picture or	• Reset the monitor to factory settings.
Video	fine movement	• Check environmental factors.
		• Relocate the monitor and test in another
		room.
		• Turn off the monitor, disconnect and
		reconnect the power cable, and turn on the
Missing Pixels	LCD screen has	monitor.
		• Pixel that is permanently off is a natural defect
Stuck-on Pixels	spots	that can occur in LCD technology.
		For more information on Dell Monitor Quality
		and Pixel Policy, see Dell support site at dell.
		com/support/monitors.

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