Dell 858-BBBE, E2014T manual 40  Troubleshooting, Osd

Page 40

Common

What You

Possible Solutions

Symptoms

Experience

 

 

 

• Reset the monitor to factory settings.

Brightness

Picture too dim

• Auto Adjust using OSD.

Problems

or too bright

• Adjust brightness and contrast using

 

 

the OSD

 

Screen not

• Reset the monitor to factory settings.

Geometric

• Auto Adjust using OSD.

centered

Distortion

• Adjust horizontal and vertical positions using

correctly

 

OSD.

 

 

 

 

• Reset the monitor to factory settings.

 

 

• Perform Auto Adjust using OSD.

 

 

• Adjust Phase and Pixel Clock using OSD.

Horizontal/

Screen has one

• Perform monitor self-test and determine if the

Vertical Lines

or more lines

lines appear in the self-test mode.

 

 

• Check for bent or broken pins on the

 

 

display cable and the ports.

 

 

• Run the built-in diagnostics.

 

 

• Reset the monitor to factory settings.

 

 

• Perform Auto Adjust using OSD.

Synchronization

Screen is

• Adjust Phase and Pixel Clock using OSD.

• Perform monitor self-test check to determine

 

scrambled or

Problems

if the problem appears in self-test mode.

appears torn

 

• Check for bent or broken pins on the

 

 

 

 

display cable and the ports.

 

 

• Restart the computer in safe mode.

 

 

• Make sure the display cable connecting

 

Monitor

the monitor to the computer is connected

Intermittent

properly and is secure.

malfunctions

Problems

• Reset the monitor to factory settings.

on and off

 

• Perform monitor self-test to determine if the

 

 

 

 

intermittent problem occurs in self-test mode.

 

 

• Perform monitor self-test.

 

Picture missing

• Make sure the display cable connecting

Missing Color

the monitor to the computer is connected

color

properly and is secure.

 

 

 

• Check for bent or broken pins on the

 

 

display cable and the ports.

40        Troubleshooting

Image 40
Contents User’s Guide Regulatory model E2014TtRev. A02 Contents Appendix  About Your MonitorAbout Your Monitor  About Your Monitor Features Front View Side-panel controls Back ViewSide View Bottom View Panel Specifications10  About Your Monitor Touch ResolutionElectrical Environmental Characteristics Preset Display ModesPhysical Characteristics 12  About Your MonitorPower Management Modes MHL14  About Your Monitor Pin Assignments VGAUniversal Serial Bus USB DisplayPortUpstream Downstream Cleaning Your Monitor LCD Monitor Quality and Pixel Policy Maintenance GuidelinesPlug-and-Play 18  Setting Up the Monitor Attaching the StandConnecting Your Monitor Setting Up the Monitor Connecting the USB Cable 20  Setting Up the MonitorOrganizing Cables Removing the StandWall Mounting Optional Side-Panel Controls 22  Operating the MonitorFront-Panel Button Operating the Monitor Accessing the Menu System Using the On-Screen Display OSD Menu24  Operating the Monitor OSD Options 26  Operating the Monitor HDMIMHL1 28  Operating the Monitor Operating the Monitor  System 30  Operating the MonitorOperating the Monitor  32  Operating the Monitor DDC/CIOperating the Monitor  OSD Warning Messages 34  Operating the MonitorSetting the Maximum Resolution Tilt 36  TroubleshootingSelf-Test Troubleshooting  Built-in Diagnostics 38  TroubleshootingCommon Problems 40  Troubleshooting OSDTroubleshooting  Touchscreen Problems 42  TroubleshootingProduct Specific Problems Specific What You Possible Solutions Symptoms Experience Universal Serial Bus USB Specific Problems44  Troubleshooting Safety Instructions Appendix Setting Display Resolution to 1600 x 900 maximum Downloading Latest Video DriversDell computer Non‑Dell computer or video cardSetting up Dual Monitors Using keyboard shortcutUsing display settings 48  AppendixWindows Windows 8 / Windows 50  AppendixAppendix  Duplicate displays Display Styles For Multiple Monitors52  Appendix Extend displays Show desktop only on… 54  AppendixWindows 56  Appendix