Dell E2014T, 858-BBBE manual Troubleshooting 

Page 41

Common

What You

Possible Solutions

Symptoms

Experience

 

 

 

• Change the Color Setting Mode in the Color

 

 

Settings OSD to Graphics or Video depending

 

 

on the application.

 

 

• Try different Color Preset Settings in Color

Wrong Color

Picture color

Settings OSD. Adjust R/G/B value in Color

not good

Settings OSD if the Color Management is

 

 

 

turned off.

 

 

• Change the Input Color Format to PC RGB or

 

 

YPbPr in the Advance Setting OSD.

 

 

• Run the built-in diagnostics.

Image retention

Faint shadow

• Use the Power Management feature to turn off

from a static

from the static

the monitor at all times when not in use (for

image left on

image displayed

more information, see Power Management

the monitor for

appears on the

Modes).

a long period of

screen

• Use a dynamically changing screen saver.

time

 

 

Safety Related

Visible signs

Do not perform any troubleshooting steps.

of smoke or

Issues

Contact Dell immediately.

sparks

 

 

Troubleshooting        41

Image 41
Contents Regulatory model E2014Tt User’s GuideRev. A02 Contents  About Your Monitor AppendixAbout Your Monitor  About Your Monitor Features Back View Front View Side-panel controlsSide View Bottom View 10  About Your Monitor SpecificationsPanel Electrical ResolutionTouch Preset Display Modes Environmental CharacteristicsPhysical Characteristics 12  About Your MonitorMHL Power Management Modes14  About Your Monitor VGA Pin AssignmentsUpstream Downstream DisplayPortUniversal Serial Bus USB Plug-and-Play LCD Monitor Quality and Pixel Policy Maintenance GuidelinesCleaning Your Monitor Attaching the Stand 18  Setting Up the MonitorSetting Up the Monitor  Connecting Your Monitor20  Setting Up the Monitor Connecting the USB CableOrganizing Cables Removing the StandWall Mounting Optional 22  Operating the Monitor Side-Panel ControlsOperating the Monitor  Front-Panel Button24  Operating the Monitor Using the On-Screen Display OSD MenuAccessing the Menu System OSD Options 26  Operating the Monitor HDMIMHL1 28  Operating the Monitor Operating the Monitor  30  Operating the Monitor SystemOperating the Monitor  DDC/CI 32  Operating the MonitorOperating the Monitor  34  Operating the Monitor OSD Warning MessagesSetting the Maximum Resolution Self-Test 36  TroubleshootingTilt Troubleshooting  38  Troubleshooting Built-in DiagnosticsCommon Problems OSD 40  TroubleshootingTroubleshooting  42  Troubleshooting Touchscreen ProblemsProduct Specific Problems 44  Troubleshooting Universal Serial Bus USB Specific ProblemsSpecific What You Possible Solutions Symptoms Experience Appendix  Safety InstructionsDownloading Latest Video Drivers Setting Display Resolution to 1600 x 900 maximumDell computer Non‑Dell computer or video cardUsing keyboard shortcut Setting up Dual Monitors48  Appendix Using display settingsWindows 50  Appendix Windows 8 / WindowsAppendix  52  Appendix Display Styles For Multiple MonitorsDuplicate displays Extend displays 54  Appendix Show desktop only on…Windows 56  Appendix