Universal Serial Bus (USB) Specific Problems
Specific | What You | Possible Solutions | |
Symptoms | Experience |
| |
|
| • Make sure your monitor is turned on. | |
|
| • Disconnect and reconnect the upstream cable | |
|
| to your computer. | |
| USB | • Disconnect and reconnect the USB peripherals | |
USB interface | (downstream connector). | ||
peripherals are | |||
is not working | • Turn off and turn on the monitor. | ||
| not working | • Reboot the computer. | |
|
| ||
|
| • Some USB devices require higher electric | |
|
| current; connect the device directly to the | |
|
| computer system. | |
|
| • Check that your computer is USB | |
|
| ||
| High Speed | • Some computers have USB 2.0 ports. Ensure | |
High Speed | USB 2.0 | that the correct USB port is used. | |
USB 2.0 | peripherals | • Disconnect and reconnect the upstream cable | |
interface is | working slowly | ||
slow. | or not working | to your computer. | |
• Reconnect the USB peripherals (downstream | |||
| at all | ||
|
| connector). | |
|
| • Restart the computer. |