Citizen CLP-2001 user manual Paper Feed Troubleshooting

Problem

Cause and remedy

Paper doesn't feed.

• Paper path is wrong.

→ Use the proper path.

• Mechanism head is open.

→ Close the mechanism head.

Paper is skew.

• Paper end is not in contact

→ Slightly push the paper

with the paper guide.

guide against the paper end.

• Roll guide is not in contact

→ Slightly push the roll guide

with the roll paper.

against the roll paper.

• Head pressure is not proper.

→ Adjust it with the offset

adjust-screw according to

the width of the paper.

Paper doesn't align with

• Setting mode is not proper.

→ Check whether the setting

print position.

mode is the paper gap or

black line detection and if it

is not proper, change it.

• Paper gap (black line) sensor

→ Adjust the voltage of the

adjustment failure.

paper gap and black line

sensor in the system

maintenance mode.

• Transfer data is abnormal.

→ If the contents of the

transfer data are not set

properly, set them again.