Citizen CLP-2001 user manual Interface Troubleshooting

Problem		Cause and remedy
Print is too light or dark.	•	Paper and ribbon are not	→ Change to the specified
		the specified type.	type after checking the
			paper and ribbon makers
			and identification numbers if
			necessary.
	•	Present paper quality	→ Adjust the offset. See Print
		doesn't match the print	head offset adjustments.
		head offset.
	• Present width of the		→ Adjust the offset. See Print
		paper doesn't match the	head offset adjustments.
		print head offset.
	• Printer setting mode is		→ Check whether the setting
		different.	mode is the direct-thermal or
			thermal-transfer and change it
			if necessary.
	• Setting of printing energy		→ Check the setting value of the
		level is not proper.	printing energy level and
			adjust it if necessary.
Other print abnormalities	•	Check the error messages on the control panel and correct
		them, referring to Section 4.1 Error Messages.

4.6Interface Troubleshooting

Problem	Cause and remedy
Printer doesn't print.	The following should be considered as probable causes:
Print disordered.	• Interface cable is not	→ Check that the interface cable
Error message is displayed	properly connected.	is connected properly.
		→ Use the standard type.
and printer doesn't print.	• Interface cable is not the
	standard type.
	• Communication parameter	→ Set the system maintenance
	setting is not proper.	mode from the control panel
		and check/correct the
		communication parameter
		value.

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