Graco 312353B instruction manual Matrix Client PC Setup

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5.As the transceiver initializes itself on power-up, watch the LED lights on the side of the transceiver. You should see the lights flicker briefly with a burst of activity. You may see occasional flickering of the lights after this initial burst.

6.After the brief burst of LED activity, open the trans- ceiver setup screen in the PC software and check the “Last Power-up Settings”. If they show the Net- work ID = H and Transceiver ID = H settings as described above, the serial connection between the PC and the transceiver is functioning properly.

7.Close the transceiver setup screen.

8.Power down the transceiver and restore the dip switch settings to their Network ID = A, Transceiver ID = A settings.

9.Power up the transceiver.

10.After the initialization activity reflected by the lights on the transceiver, open the transceiver setup screen and confirm that the “Last Power-up Set- tings” read Network ID = A and Transceiver ID = A.

If the “Last Power-up Settings” do not update, one or more things may be happening.

First, the serial port selected on the transceiver setup screen may not be the one the serial cable is plugged into. Many newer computers have only one serial port on the back of the computer; the port may or may not be COM1. It could easily be another COM number, so if other COM ports show up in the transceiver setup screen’s drop down list for Serial Port selection, try using each of those in turn and repeat the above steps. Many new computers have no serial ports at all, in which case a USB to RS232 converter is required to supply at least one serial port. Graco recommends the purchase of Edgeport brand USB to RS232 converters, available from www.bb-elec.com. Follow the installation instruc- tions for the converter carefully and make sure you reboot the computer when complete. Again, don’t assume the COM port number—the documentation with the converter should help explain what COM port num- ber the converter will provide.

When the Matrix PC software starts up, one of the first things it does is check with Windows to find out what serial ports (COM ports) exist in the system. These ports are the ones listed in the Serial Port drop down list on the transceiver setup screen. If a port you expect is not listed there, it is because it is not registered as a valid port with Windows.

System Administrator Screens

Second, the selected COM port may be in use by another program on the PC. In this case, even if the Serial Port selection on the transceiver setup screen matches the port the cable is plugged into, no Matrix communication will happen because a different software program “owns” the port. The only way to get it to work is to either shut down the other program or configure either the other program or Matrix to use a different COM port. Software programs that use serial ports include fax software and PDA software.

Third, the cable between the PC and the transceiver could be either bad or wired improperly. The latter is most likely to occur when an RS422 connection is used; the former could happen with either serial cable choice. Make sure the cables are firmly connected, so that there isn’t a chance the plug or wire is falling out on either end.

Repeat this setup for each Transceiver ensuring that no two Transceivers use the same Network and Transceiver IDs. If you have only one transceiver, Graco recom- mends using the default Network ID and Transceiver ID settings.

Matrix Client PC Setup

The lower portion of the System Configuration page is used to register a networked PC client in the Matrix sys- tem. Without registration here, a client PC will have lim- ited functionality (such as not being able to submit work orders to meters or viewing system-wide alerts/errors) even though many of the screens will still be viewable from the client.

Note that by default, the PC client table on this page has one entry; this entry corresponds to the Matrix Server and always must be present. Graco recommends you not change this entry’s name/address field from 127.0.0.1, nor the port number from 8082 unless there are known port conflicts.

Every PC client in the Matrix system is either a “shop cli- ent” or a “primary client”. Exactly one PC in the system can be the primary client. Both types can view the Matrix screens and run reports, but only primary clients can access the Matrix setup screens and display sys- tem-wide alerts/error messages. The Matrix Server can always access the setup screens, regardless of the cli- ent type it is set to.

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Contents 312353B Contents General Matrix System Specifications System RequirementsPC Hardware Requirements Pop-Up Blocker PC Software RequirementsGeneral guidelines to find and configure pop-up blockers Software Firewalls Special Considerations for FirewallsWindows XP Security Installation Instructions Stand Alone ConfigurationNetworked Configurations Software Installation & NetworkingBrowser Configuration Setup Path 1- Typical Matrix Server and ClientSetup Path 1 InstallShield Wizard Setup Path 1 Firewall Question Hasp Key Driver Setup Program Hasp Setup Welcome ScreenSetup Path 2 Matrix Client Only Matrix Server and Client ShortcutsStart / All Programs / Startup On the Windows DesktopSetup Path 2 License Agreement NextSetup Path 2 Pop-up Blockers Matrix Client Only Shortcuts Sun Java Runtime Clock and Time Zone Settings MatrixLogs FolderHow to Turn Off Hibernation Mode in Windows XP Click Hibernate Tab Software Installation Troubleshooting Marked Java Sun Software Installation Troubleshooting Uninstalling Matrix on Windows XP Operator Screens Meter Dispense InformationActive Work Orders Dispense HistoryTank Level Information Tank Level Information ScreenBattery Level Information Entering Work OrdersWork Orders and the Matrix/R & R Interface Adding Work Order From PCAdd Parts To Work Order Work Order ValidationWork Order Posting Work Order Pop-up Windows Sending a Work Order to a MeterWork Order Already in Process System Administrator Screens Matrix System SetupSystem Configuration Security Level Global SettingSystem Emergency Code FIG Click Security Level Drop Down Box and select from the listUnit of Measure English or Metric FIG Edit Contact Information FIGTransceiver Setup Transceiver Power-upConfirm PC/Transceiver Communication Click Add Transceiver Button, then click ModifyMatrix Client PC Setup Add a Client PC to the Matrix System At the Matrix Server PC FIGClick New Row’s Modify Link At the client PC FIGSystem User Setup Adding a New UserModify User Profile FIG Tank Setup Customized Fluid SetupChanging User Information Removing a UserAdding a New Tank using a TLM Edit Tank Setup 312353BTank Shape Screen Vertical Tank Geometry FIGManual Tank Adjustment Removing a TankProgramming the Tank Level Monitor RecommendationsProgramming Complete Screen 312353B Meter Setup Adding a MeterModifying Meter Information Click Add MeterFluid Calibration Quarts Liters Choose Yes or No on the Use Work Orders drop-down listRemoving a Meter Meter ProgrammingProgramming Complete Screen Meter Programming RecommendationsMail Setup Mail ConfigurationAdding an E-Mail Event Removing an E-Mail EventModifying E-mail Events Setup InterfacePosting Charges Interface Behavior, Parts, and GOG Work Order ValidationDealer Management System DMS SPGSystem Administrator Screens Fluids Configuration FIG Unit and Menu Pricing PartsUnit Pricing Parts Unit Pricing Example Parts FIGTypical Unit Pricing Scenario in Parts FIG Menu Pricing PartsMenu Pricing Details Parts Menu Details Setup Parts Menu Item CriteriaMenu Item Posting Parameters Include Selected Oil Filters requires a Yes or No responseTypical Menu Pricing Scenarios Menu Pricing Scenario #1 FIGUnit and Menu Pricing Gas, Oil, Grease GOG Unit Pricing GOGMenu Pricing Details Service Menu PricingMenu Details Setup GOG FIG Menu Pricing Scenario #1 FIG Non-Fluid Parts Part CategoriesOil Filter Category Return to Operating Screens Selected Parts by CategoryMatrix Reporter Production DataStarting Matrix Reporter Creating a ReportSaving Report Data to File Printing Report DataFiltering Report Data Matrix Database Import and ExportImporting a Matrix Database File Database file import instructions Troubleshooting Appendix a Matrix Network and Port Settings Edit Matrix Server Network Settings FIGDefault Field Name \Windows\my.ini and rebootingEdit Matrix Client Network Settings FIG 312353B Graco Standard Warranty Graco Phone Numbers

312353B specifications

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