Graco 312353B instruction manual Interface Behavior, Parts, and GOG, Work Order Validation

Interface Behavior, Parts, and GOG

Work Order Validation

Work order validation requires access to the RO in ERA. This means that if a service advisor or parts counterman has the RO open at their terminal, the work order cannot be validated and no fluid can be dispensed. If the work order was entered at the meter, the meter screen will look like FIG. 94.

WO REJECTED

CANCEL	ENTER
525229	-2

WORKORDER JOB

LEFTRIGHT

FIG. 94 WO Rejected Message

If the work order was entered at the PC, the PC will dis- play an error message similar to FIG. 95.

FIG. 95 PC Error Message

Matrix will enforce entry of the job code within Matrix. The job code field is adjacent to the work order field when entering a work order (at meter or PC) that needs to be filled in with a valid job number on the RO. This is how Matrix knows where on the RO the fluid charge should be applied.

Work order entry at the meter requires specifying the job code; missing a job code, the meter user will see the error message in FIG. 94.

System Administrator Screens

Work order entry at the PC without the job code will not fail; Matrix will assume job 1 if the field is left blank.

Posting Charges

Matrix can be configured to post charges for the fluids it dispenses as a “part” or as a GOG charge. In general, whenever a dispense is completed, Matrix will send to ERA, for a specific job on the RO, the appropriate part (quantity and price) or GOG charge (cost, sale and item description).

IMPORTANT!

Matrix cannot add a part directly to an RO in ERA, be it fluid or otherwise. The part will always appear on the 2525 screen at an ERA terminal and must be manu- ally transferred to the RO. While this behavior is con- sistent with R&R SPG product, it is beyond Graco’s control (or any other fluid management vendor inter- facing with ERA) to have the part land directly on the RO without human intervention. A GOG charge will always be applied directly to the RO.

52 312353B