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3Com Corporation LIMITED WARRANTY
HARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:
Network interface cards | Lifetime |
| |
Other hardware products (unless otherwise specified in the warranty statement above) | 1 year |
| |
Spare parts and spares kits | 90 days |
| |
If a product does not operate as warranted above during the applicable warranty period, 3Com
shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.
SOFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. The sole obligation of 3Com with respect to this express warranty shall be (at the discretion of 3Com) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a “bug” or defect in the third party’s product.
STANDARD WARRANTY SERVICE
Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to the 3Com Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning the 3Com Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to the 3Com Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at the expense of 3Com, not later than thirty (30) days after receipt of the defective product by 3Com.
WARRANTIES EXCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT THE OPTION OF 3COM. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.
Contents
EtherLink III ISA Network Interface Card User Guide
3Com Corporation 5400 Bayfront Plaza Santa Clara, California
Lifetime Limited Warranty
Sweden, Finland, Norway
Contents
To Not Save Installation Settings
To Configure Dynamic Access Software
Running the AutoLink Install Program
To Obtain an IP Address Automatically
Performing Automated Installations
NIC Test Network Test Uninstalling the NIC
Installing from a Diskette
Checklist
Low-Priority Ratio Natural Packet Interval
Disable Receive Packet Buffering
Troubleshooting Hubs with Crossover Cable C-1
DNS Configuration Screen
Update Device Driver Wizard Screen
Select Device Screen
Save Installation Settings Screen
Diagnostic Programs
Option Settings
Tables
Parameters for 3C509B NIC Models
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If you are looking for Turn to
How to Use This Guide
About this Guide
List conventions that are used throughout this guide
Conventions
Icon Alerts you to
Convention Description
Network Interface Card Overview
Network Interface Card Installation
Before You Begin
NIC Model Cable Connector Transceiver Network Segment
3Com 3C509B EtherDisk diskettes 1
Maximum
Installing the NIC
2Installing the 3C509B NIC
Go to Link LED later in this chapter
Connecting to the Network
4Connecting to the BNC Port on the 3C509B-TPC NIC
Link LED
If the NIC LED indicates a problem, check the following
Go to the next section
Describes the LED states
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Express Installation
Setup for Custom Installation
Selecting the Type of Installation
Custom Installation
Windows 95 Setup
Future installations
Multiple NIC Installations
3Com Installation Wizard
Windows 95 Setup
Click OK
Performing the Preinstallation Procedure
Follow these steps to perform the preinstallation procedure
Configuring the NIC in a Plug and Play PC
Turn the power on and boot Windows
Click Finish
3Com Installation Wizard starts. Go to Chapter
Insert EtherDisk diskette 1 in drive a Click Next
Disabling Plug and Play on the NIC
Plug and Play is disabled on the NIC
DOS Pnpdsabl screen appears, as shown in Figure
Next step is to configure the NIC
Select No, and then click Next
Configuring the NIC
Add New Hardware Wizard starts and displays the first screen
8Install from Disk Screen
10I/O Range Assigned to the NIC Screen
Windows NT Setup
Windows NT Setup
Select OEM Option screen appears
Network screen appears
Follow these steps to perform a Custom installation
Custom Installation
Configuring the NIC
To Accept Configuration Settings
To Modify Configuration Settings
Testing the NIC and the Network Connection
Message confirms that the NIC is functioning correctly
Follow these steps to test the NIC
Network Connection Test screen appears, as shown in Figure
Follow these steps to test the network connection
To Not Install TCP/IP
Installing TCP/IP Under Windows
To Install TCP/IP
Select the No radio button Click Next
To Obtain an IP Address Automatically
Configuring TCP/IP Under Windows
Follow these steps to obtain an IP address automatically
Go to Configuring DNS later in this chapter
Click Add New Gateway to add the new gateway configuration
To Specify an IP Address Manually
To Obtain a DNS Address Automatically
Configuring DNS
Follow these steps to obtain a DNS address automatically
Message confirms that the DNS connection is functioning
Follow these steps to specify a DNS address manually
To Specify a DNS Address Manually
New server appears in the Servers list box
Next step is to identify your PC on the network
Identifying Your PC on the Network
Next step is to configure DynamicAccess software
Follow these steps to enter field data
Type the name of your computer
To Not Configure DynamicAccess Software
Configuring DynamicAccess Software
Double-click the 3Com Pace Config icon shown in Figure
To Configure DynamicAccess Software
Pace Support Setup screen appears, as shown in Figure
To Not Save Installation Settings
Repeating a Previous Installation
Select the Yes radio button, and then click Next
To Save Installation Settings
Click Finish
Installation Complete screen appears, as shown in Figure
Click Yes
Completing the Installation and Configuration
Windows
Click Close
Windows NT
19Microsoft TCP/IP Properties Screen
Choose a method to configure TCP/IP
Select the Specify an IP address radio button
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Running the AutoLink Install Program
Configuration
Under Windows
AutoLink Requirements
I N N U
AutoLink program menu is displayed
Obtaining NetWare Loadable Modules
Installing Other Supported Network Drivers
NetWare Server NLM Name
Network Text File Name Network Driver Name Operating System
NIC software is removed from your PC
Removing NIC Software
Select Configure NIC and press Enter
NIC Configuration screen is displayed, as shown in Figure
Select Auto Configure and press Enter
Reconfiguring the NIC
Follow these steps to configure the 3C509B ISA NIC for an
Changing NIC Configuration from ISA to Eisa
Changing NIC Configuration from Eisa to ISA
Option Default Setting Supported Settings
Changing Configuration Settings
Follow these steps to change the configuration settings
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Resolving Hardware Conflicts in Windows 95 and Windows NT
Windows 95 Windows NT Troubleshooting
Checklist
Close all open windows and restart the PC
System Properties window is displayed
Restart the PC
General tab of the 3Com NIC Diagnostics program appears
Double-click the 3Com icon in the taskbar tray
Installing the First NIC
Installing Multiple NICs in a Windows NT PC
Setup program copies files, and the Network screen reappears
3Com EtherLink III 3C509 ISA Adapter Bus screen appears
Setup program displays a warning message
Installing Subsequent NICs
Microsoft TCP/IP Properties screen appears
Files are copied, and the Network screen reappears
Diagnostic Testing Under Windows 95 and Windows NT
Windows 95 and Windows NT Troubleshooting
Starting the 3Com NIC Diagnostics Program
Messages are displayed, and you are prompted to reboot
DynamicAccess
Diagnostics
Tab Description General
Configuration
Running Tests
Uninstalling the NIC
Click Remove Click OK
Reinstalling NIC Software
Installing from the Hard Disk
Performing Automated Installations
Installing from a Diskette
Click Install
Diagnostic Testing Under Windows
Windows Troubleshooting
If multiple NICs are installed, each NIC is listed
Starting the DOS Configuration and Diagnostic Program
Running the Group 1 Tests
Select the NIC you want to test and press Enter
Running the Group 2 Test
Failure in this test usually indicates a cabling problem
Follow these steps to run the Group 1 tests
Assembling a Loopback Plug
Follow these steps to set up an echo server
Setting Up an Echo Server
Running the Group 3 Test
Starting the Group 2 Test
Starting the Group 3 Test
Main window of the diagnostic program is displayed
Diagnostic NIC Installed Program Name Echo Server
Getting Help If a Test Fails
NIC Specifications
Specifications
Pin Function
RJ-45 Connector Pin Assignments
AUI Connector Pin Assignments
TypeExample
Cable Specifications
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Additional Ranges tab is shown in Figure B-1
Additional Ranges Tab
Click Add
Advanced Options Tab
Concurrent UDP Streams
Fifo Packet Threshold
Low-Priority Ratio
Natural Packet Interval
This option disables the receive packet buffer
Disable Switch Packet Prioritization
Disable Receive Packet Buffering
Crossover Cable
Troubleshooting Hubs with Crossover Cable
Figure C-1Straight-Through and Crossover Cable Pinouts
To make a crossover cable, connect TD+ to RD+ and TD- to RD
World Wide Web Site
Online Technical Services
3Com Bulletin Board Service
Access by Analog Modem
3ComFacts Automated Fax Service
Access by Digital Modem
408 654
Support from Your Network Supplier
3ComForum on CompuServe Online Service
To use 3ComForum
Log on to CompuServe
Regional Sales Office Telephone Number 3Com Corporation
Support from 3Com
3Com Ireland
Country Telephone Number Fax Number
Returning Products for Repair
To obtain an RMA number, call or fax
Numbers
Index
Index
NIC
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3Com Corporation Limited Warranty
FCC Class B Statement
FCC Declaration of Conformity
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