PictureTel III ISA manual 3Com Corporation Limited Warranty

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3Com Corporation LIMITED WARRANTY

HARDWARE

3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Network interface cards

Lifetime

 

 

Other hardware products (unless otherwise specified in the warranty statement above)

1 year

 

 

Spare parts and spares kits

90 days

 

 

If a product does not operate as warranted above during the applicable warranty period, 3Com

shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

SOFTWARE

3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. The sole obligation of 3Com with respect to this express warranty shall be (at the discretion of 3Com) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a “bug” or defect in the third party’s product.

STANDARD WARRANTY SERVICE

Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to the 3Com Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning the 3Com Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to the 3Com Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at the expense of 3Com, not later than thirty (30) days after receipt of the defective product by 3Com.

WARRANTIES EXCLUSIVE

IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT THE OPTION OF 3COM. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.

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Contents EtherLink III ISA Network Interface Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Limited Warranty Sweden, Finland, Norway Contents To Not Save Installation Settings To Configure Dynamic Access SoftwareRunning the AutoLink Install Program To Obtain an IP Address AutomaticallyPerforming Automated Installations NIC Test Network Test Uninstalling the NICInstalling from a Diskette ChecklistLow-Priority Ratio Natural Packet Interval Disable Receive Packet BufferingTroubleshooting Hubs with Crossover Cable C-1 DNS Configuration Screen Update Device Driver Wizard ScreenSelect Device Screen Save Installation Settings Screen Diagnostic Programs Option SettingsTables Parameters for 3C509B NIC ModelsPage If you are looking for Turn to How to Use This GuideAbout this Guide List conventions that are used throughout this guide ConventionsIcon Alerts you to Convention DescriptionNetwork Interface Card Overview Network Interface Card InstallationBefore You Begin NIC Model Cable Connector Transceiver Network Segment3Com 3C509B EtherDisk diskettes 1 MaximumInstalling the NIC 2Installing the 3C509B NIC Go to Link LED later in this chapter Connecting to the Network4Connecting to the BNC Port on the 3C509B-TPC NIC Link LED If the NIC LED indicates a problem, check the followingGo to the next section Describes the LED statesPage Express Installation Setup for Custom InstallationSelecting the Type of Installation Custom Installation Windows 95 SetupFuture installations Multiple NIC Installations3Com Installation Wizard Windows 95 SetupClick OK Performing the Preinstallation ProcedureFollow these steps to perform the preinstallation procedure Configuring the NIC in a Plug and Play PC Turn the power on and boot WindowsClick Finish 3Com Installation Wizard starts. Go to ChapterInsert EtherDisk diskette 1 in drive a Click Next Disabling Plug and Play on the NIC Plug and Play is disabled on the NICDOS Pnpdsabl screen appears, as shown in Figure Next step is to configure the NICSelect No, and then click Next Configuring the NICAdd New Hardware Wizard starts and displays the first screen 8Install from Disk Screen 10I/O Range Assigned to the NIC Screen Windows NT SetupWindows NT Setup Select OEM Option screen appears Network screen appearsFollow these steps to perform a Custom installation Custom InstallationConfiguring the NIC To Accept Configuration SettingsTo Modify Configuration Settings Testing the NIC and the Network ConnectionMessage confirms that the NIC is functioning correctly Follow these steps to test the NICNetwork Connection Test screen appears, as shown in Figure Follow these steps to test the network connectionTo Not Install TCP/IP Installing TCP/IP Under WindowsTo Install TCP/IP Select the No radio button Click NextTo Obtain an IP Address Automatically Configuring TCP/IP Under WindowsFollow these steps to obtain an IP address automatically Go to Configuring DNS later in this chapterClick Add New Gateway to add the new gateway configuration To Specify an IP Address ManuallyTo Obtain a DNS Address Automatically Configuring DNSFollow these steps to obtain a DNS address automatically Message confirms that the DNS connection is functioningFollow these steps to specify a DNS address manually To Specify a DNS Address ManuallyNew server appears in the Servers list box Next step is to identify your PC on the networkIdentifying Your PC on the Network Next step is to configure DynamicAccess softwareFollow these steps to enter field data Type the name of your computerTo Not Configure DynamicAccess Software Configuring DynamicAccess SoftwareDouble-click the 3Com Pace Config icon shown in Figure To Configure DynamicAccess SoftwarePace Support Setup screen appears, as shown in Figure To Not Save Installation Settings Repeating a Previous InstallationSelect the Yes radio button, and then click Next To Save Installation SettingsClick Finish Installation Complete screen appears, as shown in FigureClick Yes Completing the Installation and ConfigurationWindows Click Close Windows NT19Microsoft TCP/IP Properties Screen Choose a method to configure TCP/IPSelect the Specify an IP address radio button Page Running the AutoLink Install Program ConfigurationUnder Windows AutoLink RequirementsI N N U AutoLink program menu is displayedObtaining NetWare Loadable Modules Installing Other Supported Network DriversNetWare Server NLM Name Network Text File Name Network Driver Name Operating SystemNIC software is removed from your PC Removing NIC SoftwareSelect Configure NIC and press Enter NIC Configuration screen is displayed, as shown in FigureSelect Auto Configure and press Enter Reconfiguring the NICFollow these steps to configure the 3C509B ISA NIC for an Changing NIC Configuration from ISA to EisaChanging NIC Configuration from Eisa to ISA Option Default Setting Supported Settings Changing Configuration SettingsFollow these steps to change the configuration settings Page Resolving Hardware Conflicts in Windows 95 and Windows NT Windows 95 Windows NT TroubleshootingChecklist Close all open windows and restart the PC System Properties window is displayedRestart the PC General tab of the 3Com NIC Diagnostics program appearsDouble-click the 3Com icon in the taskbar tray Installing the First NIC Installing Multiple NICs in a Windows NT PCSetup program copies files, and the Network screen reappears 3Com EtherLink III 3C509 ISA Adapter Bus screen appearsSetup program displays a warning message Installing Subsequent NICsMicrosoft TCP/IP Properties screen appears Files are copied, and the Network screen reappearsDiagnostic Testing Under Windows 95 and Windows NT Windows 95 and Windows NT TroubleshootingStarting the 3Com NIC Diagnostics Program Messages are displayed, and you are prompted to rebootDynamicAccess DiagnosticsTab Description General ConfigurationRunning Tests Uninstalling the NICClick Remove Click OK Reinstalling NIC SoftwareInstalling from the Hard Disk Performing Automated InstallationsInstalling from a Diskette Click InstallDiagnostic Testing Under Windows Windows TroubleshootingIf multiple NICs are installed, each NIC is listed Starting the DOS Configuration and Diagnostic ProgramRunning the Group 1 Tests Select the NIC you want to test and press EnterRunning the Group 2 Test Failure in this test usually indicates a cabling problemFollow these steps to run the Group 1 tests Assembling a Loopback PlugFollow these steps to set up an echo server Setting Up an Echo ServerRunning the Group 3 Test Starting the Group 2 TestStarting the Group 3 Test Main window of the diagnostic program is displayedDiagnostic NIC Installed Program Name Echo Server Getting Help If a Test Fails NIC Specifications SpecificationsPin Function RJ-45 Connector Pin AssignmentsAUI Connector Pin Assignments TypeExample Cable SpecificationsPage Additional Ranges tab is shown in Figure B-1 Additional Ranges TabClick Add Advanced Options TabConcurrent UDP Streams Fifo Packet ThresholdLow-Priority Ratio Natural Packet IntervalThis option disables the receive packet buffer Disable Switch Packet PrioritizationDisable Receive Packet Buffering Crossover Cable Troubleshooting Hubs with Crossover CableFigure C-1Straight-Through and Crossover Cable Pinouts To make a crossover cable, connect TD+ to RD+ and TD- to RDWorld Wide Web Site Online Technical Services3Com Bulletin Board Service Access by Analog Modem 3ComFacts Automated Fax ServiceAccess by Digital Modem 408 654Support from Your Network Supplier 3ComForum on CompuServe Online ServiceTo use 3ComForum Log on to CompuServeRegional Sales Office Telephone Number 3Com Corporation Support from 3Com3Com Ireland Country Telephone Number Fax Number Returning Products for RepairTo obtain an RMA number, call or fax Numbers IndexIndex NIC Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page Page Page Page Page