PictureTel III ISA manual Installing Multiple NICs in a Windows NT PC, Installing the First NIC

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5-4CHAPTER 5: WINDOWS 95 AND WINDOWS NT TROUBLESHOOTING

Installing Multiple NICs in a Windows NT PC

If you are installing multiple 3C509B NICs in a Windows NT 4.0 PC, you cannot use the 3Com Installation Wizard to install the NICs. Use the following procedure to ensure that the NICs maintain separate resource assignments and are installed free of conflicts.

You must use this procedure to install multiple 3C509B NICs. Failure to follow this procedure may lead to problems requiring you to reinstall your operating system.

Installing the First NIC

Follow these steps to install the first NIC when you are installing several NICs in a Windows NT PC:

1Double-click the My Computer icon, double-click the Control Panel icon, and then double-click the Network icon.

The Network screen appears.

2Select the Adapters tab, and then click Add. The Select Network Adapter screen appears.

3Insert EtherDisk diskette 1 in drive A, and then click Have Disk.

4If not already displayed, type: a:\

5Click OK.

The Select OEM Option screen appears.

6Ensure that 3Com EtherLink III 3C509B ISA is selected, and then click OK.

The 3Com EtherLink III (3C509) ISA Adapter Bus screen appears.

7Click OK.

Windows copies files. A message is displayed, warning you to use the Network screen to install multiple NICs.

8Click OK.

The setup program copies files, and the Network screen reappears.

9Ensure that 3Com EtherLink III 3C509B ISA is selected, and then click Properties.

The 3Com EtherLink III Adapter Card Setup dialog box appears, showing the assigned I/O port address value.

10Click OK, and then click OK again. The Network screen reappears.

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Contents EtherLink III ISA Network Interface Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Limited Warranty Sweden, Finland, Norway Contents To Configure Dynamic Access Software To Not Save Installation SettingsRunning the AutoLink Install Program To Obtain an IP Address AutomaticallyNIC Test Network Test Uninstalling the NIC Performing Automated InstallationsInstalling from a Diskette ChecklistLow-Priority Ratio Natural Packet Interval Disable Receive Packet BufferingTroubleshooting Hubs with Crossover Cable C-1 DNS Configuration Screen Update Device Driver Wizard ScreenSelect Device Screen Save Installation Settings Screen Option Settings Diagnostic ProgramsTables Parameters for 3C509B NIC ModelsPage If you are looking for Turn to How to Use This GuideAbout this Guide Conventions List conventions that are used throughout this guideIcon Alerts you to Convention DescriptionNetwork Interface Card Installation Network Interface Card OverviewNIC Model Cable Connector Transceiver Network Segment Before You Begin3Com 3C509B EtherDisk diskettes 1 MaximumInstalling the NIC 2Installing the 3C509B NIC Connecting to the Network Go to Link LED later in this chapter4Connecting to the BNC Port on the 3C509B-TPC NIC If the NIC LED indicates a problem, check the following Link LEDGo to the next section Describes the LED statesPage Express Installation Setup for Custom InstallationSelecting the Type of Installation Windows 95 Setup Custom InstallationFuture installations Multiple NIC InstallationsWindows 95 Setup 3Com Installation WizardClick OK Performing the Preinstallation ProcedureFollow these steps to perform the preinstallation procedure Turn the power on and boot Windows Configuring the NIC in a Plug and Play PCClick Finish 3Com Installation Wizard starts. Go to ChapterInsert EtherDisk diskette 1 in drive a Click Next Plug and Play is disabled on the NIC Disabling Plug and Play on the NICDOS Pnpdsabl screen appears, as shown in Figure Next step is to configure the NICSelect No, and then click Next Configuring the NICAdd New Hardware Wizard starts and displays the first screen 8Install from Disk Screen Windows NT Setup 10I/O Range Assigned to the NIC ScreenWindows NT Setup Network screen appears Select OEM Option screen appearsCustom Installation Follow these steps to perform a Custom installationTo Accept Configuration Settings Configuring the NICTesting the NIC and the Network Connection To Modify Configuration SettingsFollow these steps to test the NIC Message confirms that the NIC is functioning correctlyNetwork Connection Test screen appears, as shown in Figure Follow these steps to test the network connectionInstalling TCP/IP Under Windows To Not Install TCP/IPTo Install TCP/IP Select the No radio button Click NextConfiguring TCP/IP Under Windows To Obtain an IP Address AutomaticallyFollow these steps to obtain an IP address automatically Go to Configuring DNS later in this chapterTo Specify an IP Address Manually Click Add New Gateway to add the new gateway configurationConfiguring DNS To Obtain a DNS Address AutomaticallyFollow these steps to obtain a DNS address automatically Message confirms that the DNS connection is functioningTo Specify a DNS Address Manually Follow these steps to specify a DNS address manuallyNew server appears in the Servers list box Next step is to identify your PC on the networkNext step is to configure DynamicAccess software Identifying Your PC on the NetworkFollow these steps to enter field data Type the name of your computerConfiguring DynamicAccess Software To Not Configure DynamicAccess SoftwareDouble-click the 3Com Pace Config icon shown in Figure To Configure DynamicAccess SoftwarePace Support Setup screen appears, as shown in Figure Repeating a Previous Installation To Not Save Installation SettingsTo Save Installation Settings Select the Yes radio button, and then click NextInstallation Complete screen appears, as shown in Figure Click FinishClick Yes Completing the Installation and ConfigurationWindows Windows NT Click CloseChoose a method to configure TCP/IP 19Microsoft TCP/IP Properties ScreenSelect the Specify an IP address radio button Page Configuration Running the AutoLink Install ProgramUnder Windows AutoLink RequirementsAutoLink program menu is displayed I N N UInstalling Other Supported Network Drivers Obtaining NetWare Loadable ModulesNetWare Server NLM Name Network Text File Name Network Driver Name Operating SystemRemoving NIC Software NIC software is removed from your PCSelect Configure NIC and press Enter NIC Configuration screen is displayed, as shown in FigureReconfiguring the NIC Select Auto Configure and press EnterChanging NIC Configuration from ISA to Eisa Follow these steps to configure the 3C509B ISA NIC for anChanging NIC Configuration from Eisa to ISA Changing Configuration Settings Option Default Setting Supported SettingsFollow these steps to change the configuration settings Page Resolving Hardware Conflicts in Windows 95 and Windows NT Windows 95 Windows NT TroubleshootingChecklist System Properties window is displayed Close all open windows and restart the PCRestart the PC General tab of the 3Com NIC Diagnostics program appearsDouble-click the 3Com icon in the taskbar tray Installing Multiple NICs in a Windows NT PC Installing the First NICSetup program copies files, and the Network screen reappears 3Com EtherLink III 3C509 ISA Adapter Bus screen appearsInstalling Subsequent NICs Setup program displays a warning messageMicrosoft TCP/IP Properties screen appears Files are copied, and the Network screen reappearsWindows 95 and Windows NT Troubleshooting Diagnostic Testing Under Windows 95 and Windows NTStarting the 3Com NIC Diagnostics Program Messages are displayed, and you are prompted to rebootDiagnostics DynamicAccessTab Description General ConfigurationUninstalling the NIC Running TestsReinstalling NIC Software Click Remove Click OKPerforming Automated Installations Installing from the Hard DiskInstalling from a Diskette Click InstallWindows Troubleshooting Diagnostic Testing Under WindowsStarting the DOS Configuration and Diagnostic Program If multiple NICs are installed, each NIC is listedRunning the Group 1 Tests Select the NIC you want to test and press EnterFailure in this test usually indicates a cabling problem Running the Group 2 TestFollow these steps to run the Group 1 tests Assembling a Loopback PlugSetting Up an Echo Server Follow these steps to set up an echo serverRunning the Group 3 Test Starting the Group 2 TestStarting the Group 3 Test Main window of the diagnostic program is displayedDiagnostic NIC Installed Program Name Echo Server Getting Help If a Test Fails Specifications NIC SpecificationsPin Function RJ-45 Connector Pin AssignmentsAUI Connector Pin Assignments Cable Specifications TypeExamplePage Additional Ranges Tab Additional Ranges tab is shown in Figure B-1Advanced Options Tab Click AddFifo Packet Threshold Concurrent UDP StreamsLow-Priority Ratio Natural Packet IntervalThis option disables the receive packet buffer Disable Switch Packet PrioritizationDisable Receive Packet Buffering Troubleshooting Hubs with Crossover Cable Crossover CableTo make a crossover cable, connect TD+ to RD+ and TD- to RD Figure C-1Straight-Through and Crossover Cable PinoutsWorld Wide Web Site Online Technical Services3Com Bulletin Board Service 3ComFacts Automated Fax Service Access by Analog ModemAccess by Digital Modem 408 6543ComForum on CompuServe Online Service Support from Your Network SupplierTo use 3ComForum Log on to CompuServeSupport from 3Com Regional Sales Office Telephone Number 3Com Corporation3Com Ireland Country Telephone Number Fax Number Returning Products for RepairTo obtain an RMA number, call or fax Index NumbersIndex NIC Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page Page Page Page Page