PictureTel III ISA manual About this Guide, How to Use This Guide, If you are looking for Turn to

Page 13

ABOUT THIS GUIDE

About This Guide provides an overview of this guide, describes guide conventions, and tells you where to look for speciﬁc information.

This guide describes how to install, conﬁgure, and troubleshoot the 3Com® EtherLink® III ISA network interface card (called the 3C509B NIC in this guide).

This guide is for a variety of users from network administrators, who are familiar with computers and understand Ethernet networks, to small ofﬁce and home users.

If the information in the README.TXT ﬁle differs from the information in this guide, follow the information in the README.TXT ﬁle on EtherDisk diskette 2. If a release note is included, the release note contains the latest information.

How to Use This Guide

This table shows where to ﬁnd speciﬁc information in this guide.

If you are looking for...	Turn to...

NIC version and installation information	Chapter 1
Windows 95 and Windows NT NIC installation setup information	Chapter 2
3Com Installation Wizard	Chapter 3
Windows 3.x procedures for installing and configuring the NIC	Chapter 4
Windows 95 and Windows NT troubleshooting	Chapter 5
Windows 3.x troubleshooting	Chapter 6
Specifications, connector pin assignments, and cable specifications	Appendix A
PACE advanced features	Appendix B
Crossover cable tips	Appendix C
Technical support	Appendix D

Image 13

Contents EtherLink III ISA Network Interface Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Limited Warranty Sweden, Finland, Norway Contents To Not Save Installation Settings To Conﬁgure Dynamic Access SoftwareRunning the AutoLink Install Program To Obtain an IP Address AutomaticallyPerforming Automated Installations NIC Test Network Test Uninstalling the NICInstalling from a Diskette ChecklistTroubleshooting Hubs with Crossover Cable C-1 Disable Receive Packet BufferingLow-Priority Ratio Natural Packet Interval Select Device Screen Update Device Driver Wizard ScreenDNS Conﬁguration Screen Save Installation Settings Screen Diagnostic Programs Option SettingsTables Parameters for 3C509B NIC ModelsPage About this Guide How to Use This GuideIf you are looking for Turn to List conventions that are used throughout this guide ConventionsIcon Alerts you to Convention DescriptionNetwork Interface Card Overview Network Interface Card InstallationBefore You Begin NIC Model Cable Connector Transceiver Network Segment3Com 3C509B EtherDisk diskettes 1 MaximumInstalling the NIC 2Installing the 3C509B NIC Go to Link LED later in this chapter Connecting to the Network4Connecting to the BNC Port on the 3C509B-TPC NIC Link LED If the NIC LED indicates a problem, check the followingGo to the next section Describes the LED statesPage Selecting the Type of Installation Setup for Custom InstallationExpress Installation Custom Installation Windows 95 SetupFuture installations Multiple NIC Installations3Com Installation Wizard Windows 95 SetupFollow these steps to perform the preinstallation procedure Performing the Preinstallation ProcedureClick OK Conﬁguring the NIC in a Plug and Play PC Turn the power on and boot WindowsInsert EtherDisk diskette 1 in drive a Click Next 3Com Installation Wizard starts. Go to ChapterClick Finish Disabling Plug and Play on the NIC Plug and Play is disabled on the NICDOS Pnpdsabl screen appears, as shown in Figure Next step is to conﬁgure the NICAdd New Hardware Wizard starts and displays the ﬁrst screen Conﬁguring the NICSelect No, and then click Next 8Install from Disk Screen 10I/O Range Assigned to the NIC Screen Windows NT SetupWindows NT Setup Select OEM Option screen appears Network screen appearsFollow these steps to perform a Custom installation Custom InstallationConﬁguring the NIC To Accept Conﬁguration SettingsTo Modify Conﬁguration Settings Testing the NIC and the Network ConnectionMessage conﬁrms that the NIC is functioning correctly Follow these steps to test the NICNetwork Connection Test screen appears, as shown in Figure Follow these steps to test the network connectionTo Not Install TCP/IP Installing TCP/IP Under WindowsTo Install TCP/IP Select the No radio button Click NextTo Obtain an IP Address Automatically Conﬁguring TCP/IP Under WindowsFollow these steps to obtain an IP address automatically Go to Conﬁguring DNS later in this chapterClick Add New Gateway to add the new gateway conﬁguration To Specify an IP Address ManuallyTo Obtain a DNS Address Automatically Conﬁguring DNSFollow these steps to obtain a DNS address automatically Message conﬁrms that the DNS connection is functioningFollow these steps to specify a DNS address manually To Specify a DNS Address ManuallyNew server appears in the Servers list box Next step is to identify your PC on the networkIdentifying Your PC on the Network Next step is to conﬁgure DynamicAccess softwareFollow these steps to enter ﬁeld data Type the name of your computerTo Not Conﬁgure DynamicAccess Software Conﬁguring DynamicAccess SoftwarePace Support Setup screen appears, as shown in Figure To Conﬁgure DynamicAccess SoftwareDouble-click the 3Com Pace Conﬁg icon shown in Figure To Not Save Installation Settings Repeating a Previous InstallationSelect the Yes radio button, and then click Next To Save Installation SettingsClick Finish Installation Complete screen appears, as shown in FigureWindows Completing the Installation and ConﬁgurationClick Yes Click Close Windows NT19Microsoft TCP/IP Properties Screen Choose a method to conﬁgure TCP/IPSelect the Specify an IP address radio button Page Running the AutoLink Install Program ConfigurationUnder Windows AutoLink RequirementsI N N U AutoLink program menu is displayedObtaining NetWare Loadable Modules Installing Other Supported Network DriversNetWare Server NLM Name Network Text File Name Network Driver Name Operating SystemNIC software is removed from your PC Removing NIC SoftwareSelect Conﬁgure NIC and press Enter NIC Conﬁguration screen is displayed, as shown in FigureSelect Auto Conﬁgure and press Enter Reconﬁguring the NICFollow these steps to conﬁgure the 3C509B ISA NIC for an Changing NIC Conﬁguration from ISA to EisaChanging NIC Conﬁguration from Eisa to ISA Option Default Setting Supported Settings Changing Conﬁguration SettingsFollow these steps to change the conﬁguration settings Page Checklist Windows 95 Windows NT TroubleshootingResolving Hardware Conﬂicts in Windows 95 and Windows NT Close all open windows and restart the PC System Properties window is displayedDouble-click the 3Com icon in the taskbar tray General tab of the 3Com NIC Diagnostics program appearsRestart the PC Installing the First NIC Installing Multiple NICs in a Windows NT PCSetup program copies ﬁles, and the Network screen reappears 3Com EtherLink III 3C509 ISA Adapter Bus screen appearsSetup program displays a warning message Installing Subsequent NICsMicrosoft TCP/IP Properties screen appears Files are copied, and the Network screen reappearsDiagnostic Testing Under Windows 95 and Windows NT Windows 95 and Windows NT TroubleshootingStarting the 3Com NIC Diagnostics Program Messages are displayed, and you are prompted to rebootDynamicAccess DiagnosticsTab Description General ConﬁgurationRunning Tests Uninstalling the NICClick Remove Click OK Reinstalling NIC SoftwareInstalling from the Hard Disk Performing Automated InstallationsInstalling from a Diskette Click InstallDiagnostic Testing Under Windows Windows TroubleshootingIf multiple NICs are installed, each NIC is listed Starting the DOS Conﬁguration and Diagnostic ProgramRunning the Group 1 Tests Select the NIC you want to test and press EnterRunning the Group 2 Test Failure in this test usually indicates a cabling problemFollow these steps to run the Group 1 tests Assembling a Loopback PlugFollow these steps to set up an echo server Setting Up an Echo ServerRunning the Group 3 Test Starting the Group 2 TestDiagnostic NIC Installed Program Name Echo Server Main window of the diagnostic program is displayedStarting the Group 3 Test Getting Help If a Test Fails NIC Speciﬁcations SpecificationsAUI Connector Pin Assignments RJ-45 Connector Pin AssignmentsPin Function TypeExample Cable SpeciﬁcationsPage Additional Ranges tab is shown in Figure B-1 Additional Ranges TabClick Add Advanced Options TabConcurrent UDP Streams Fifo Packet ThresholdLow-Priority Ratio Natural Packet IntervalDisable Receive Packet Buffering Disable Switch Packet PrioritizationThis option disables the receive packet buffer Crossover Cable Troubleshooting Hubs with Crossover CableFigure C-1Straight-Through and Crossover Cable Pinouts To make a crossover cable, connect TD+ to RD+ and TD- to RD3Com Bulletin Board Service Online Technical ServicesWorld Wide Web Site Access by Analog Modem 3ComFacts Automated Fax ServiceAccess by Digital Modem 408 654Support from Your Network Supplier 3ComForum on CompuServe Online ServiceTo use 3ComForum Log on to CompuServeRegional Sales Office Telephone Number 3Com Corporation Support from 3Com3Com Ireland To obtain an RMA number, call or fax Returning Products for RepairCountry Telephone Number Fax Number Numbers IndexIndex NIC Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity Page Page Page Page Page