Solution1: | Close all the other applications that are running in the background. |
Cause 2: | You are scanning at a high resolution (DPI). |
Solution 2: | Reduce the resolution. |
Symptom: | The scanned document comes out as strange characters on the |
| screen after the OCR process is completed. |
Cause 1: | Text page was scanned upside down. |
Solution 1: | Reverse the page and scan again. |
Cause 2: | The OCR software is limited to certain types of documents, fonts and |
| formats. You might be trying to scan a form, spread sheet, a hand |
| written letter or a document with color text or color page. |
Solution 2: | Scan a clean document that contains, preferably, one column and has |
| black text on a white page. |
Symptom: | The scanner is not in the list of supported scanners in other |
| commercial software. |
Solution: | Select TWAIN as the scanner. |
Symptom: | Unable to scan from other software other than the one that came |
| with the scanner. |
Solution: | Enter the Scanner Setup within the program, Select TWAIN and you will |
| see your scanner listed (e.g., Your Scanner Model Name). |
Symptom: | Unable to save to a floppy diskette. |
Cause 1: | The floppy disk might be writing protected. |
Solution 1: | Move the write protection tab, located in the back of the diskette, to the |
| closed position. |
Cause 2: | Your disk might not be formatted. |
Solution 2: | Format the diskette. |
Cause 3: | There is not enough space available in the disk to save the document. |
Solution 3: | Delete any files that you do not need from the floppy disk. |
Cause 4: | You might be scanning your document at a high resolution. Documents |
| scanned using higher resolution modes will take a considerable amount |
| of disk space. |
Solution 4: | Reduce the resolution. |
Symptom: | The image looks good in the software that came with the scanner |
| but it does not look good when I export the image to another |
| program. |
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