Common -How-to- Questions

Solution 2:	Run the Scan Disk utility that came with your Windows computer.
	Please consult your computer documentation or the Windows help files
	on how to run the Scan Disk Utility.
Symptom:	The error “Scanner not Found” that is displayed.
Cause 1:	The USB cables are not connected properly.
Solution 1:	Make sure that the cables are connected tightly and to the proper port.
Cause 2:	The USB cable might be too long.
Solution 2:	Please use the USB cable that comes with your scanner.
Cause 3:	The scanner’s power cord is not connected properly.
Solution 3:	Make sure that the AC adapter is connected to an outlet. If the scanner
	is connected to a Surge Protector, make sure that the Surge Protector is
	turned on.
Symptom:	The document or photo has been inserted into the scanner but is
	not fed through the scanner.
Cause 1:	The document or photo was not correctly inserted into the scanner.
Solution 1:	Make sure the document or photo is properly inserted into the page feed
	of the scanner.
Solution 2:	The paper may be too think or too thick.
Cause 2:	The thickness of the paper is out of scanner specifications.
Symptom:	The document or photo got jammed while getting fed into the
	scanner.
Cause:	The document or photo was not correctly inserted into the scanner.
Solution:	Grab ahold of the jammed paper and pull it through the scanner. Try to
	avoid creasing, wrinkling or tearing the paper.

Symptom:	How do I save the scanned image in JPG format?
Solution:	1)	In the Image-editor, click on [File] and then [Save As].
	2)	Select the folder where you want to save your image.
	3)	Select JPEG or JPG under Save as type:
	4)	Type the name of the file name for your image.

Symptom:	How do I cut an image and paste in another program?
Solution:	1)	Select the area that you want to cut.
	2)	Click on [Edit].
	3)	Click on [Cut].
		29

Symptom: