Printronix Essential Troubleshooting for T5000 Printer Issues

Page 67

Selecting The Tools

Troubleshooting

If you are having trouble with the RFID UHF encoder, consult

Table 2 for a list of symptoms and possible solutions.

Table 2. Troubleshooting the RFID UHF Encoder

Symptom		Solution


No communication between the	1.	Make sure the serial interface adapter and
printer and the reader		the serial cable are plugged into the printer.
		See “Installation” on page 23.
	2.	Make sure Reader = Enable in the RFID
		CONTROL menu.
	3.	Use the RFID Test option in the RFID
		CONTROL menu (Admin User enabled) to
		read and display the current RFID tag
		content. RFID tags usually contain a valid
		entry due to the pre-test process. See “RFID
		Test” on page 54.

Tag failed	1.	The label could be misaligned. Perform the
		Auto Calibrate procedure (page 37) to
		ensure the label is at top-of-form.
	2.	Make sure the media are smart labels with
		RFID tags located in the correct position.
	3.	The RFID tag could be defective. Try
		another tag.
	4.	Make sure the application does not send too
		few or too many digits to the RFID tag.

Inconsistent results	Make sure the media is loaded correctly and
	passes smoothly over the antenna. See
	“Loading Media And Ribbon” on page 29.

The RFID UHF encoder works,	Make sure that both Error Handling and Label
but it does not meet expectations	Retry are set to desired values in the RFID
	CONTROL menu.

67

Image 67

Contents Smart Label Developer’s Quick Setup Guide Page Page Page Smart Label Developer’s Quick Setup Guide Software License Agreement Acknowledgement of Terms and Conditions Communication NoticesTermination of License Agreement Government Restricted RightsGerman Conformity Statement European Community EC Conformity StatementPage Trademark Acknowledgements Table of Contents Smart Label Development Overview Smart Label Developer’s Application Reference NotesWhat To Expect When Running Your Rfid Application What To Expect When Running Your Rfid ApplicationFactors Affecting Smart Label Performance Smart Label Limitations Overstruck Smart LabelsOverstruck Smart Labels How It Works How Printronix Makes It EasyHow It Works How To Order More Smart LabelsPart Number What We Can Do Printronix Professional ServicesPrintronix Professional Services Hardware/Infrastructure ConsiderationsReference Material Alien Technology Advanced Wireless IndentificationsUseful Industry Web Links Reference MaterialUseful Industry Web Links Unpacking The Printer Unpacking And Installing The PrinterRemoving The Internal Packing Material Unpacking And Installing The PrinterInstallation InstallationPower Switch Controls And IndicatorsControl Panel Control PanelOffline Job Online StatusLiquid Crystal Display LCDControl Panel Keys Down Key in Menu mode Menu Key Controls And IndicatorsEnter Key Loading Roll Media Loading Media And RibbonLoading Roll Media Loading Media And Ribbon Loading Roll Media Loading Media And Ribbon Media left edge Platen left edge Loading Ribbon Loading Ribbon Left Pressure Block Printing AdjustmentsPrinthead Pressure Adjustment Printhead Pressure Block AdjustmentsPositioning The Media Sensors Running Auto CalibratePositioning The Media Sensors Saving The Configuration Saving The ConfigurationRun a Barcode Demo Test Power-Up Config Quick Setup MenuQuick Setup Menu Print Intensity Print Speed Print ModeSMT Status SMT Sel Toolset SMT Select Tool Quick Setup SubmenusQuick Setup Submenus Print IntensityPrint Speed Print ModeMedia Handling Label Length Paper Feed ShiftOrientation Label WidthVer Image Shift Hor Image ShiftTopTheimagethe toparallelofedge ofedgeis leftthemedia.the Gap/Mark Sensor Validator Funct Auto CalibrateSMT Sel Toolset Save ConfigPower-Up Config SMT StatusSMT Select Tool For More InformationFor More Information Smart Label Development Rfid Control Menu Rfid Control MenuTag Type Error HandlingRfid Control Submenus ReaderAdmin User Menu Items Format Rfid PGL CommandsWrite Tag Write TagExample Rfid PGL Commands~EXECUTEDYNATAG ~RF1*HELLOTAG Write Tag ExampleEND ~EXECUTEHELLO ~NORMAL ~CREATEDYNATAGRead Tag Barcode Read Tag~EXECUTEREADTAG ~AF1*DATA from 0 to 7 = @1,8 Get Tag Unique ID Rfid PPI1 CommandsSet Tag Type Startblock Format RTWrite Tag command Tools List Software Migration Tools SMTTools List Software Migration Tools SMT Selecting The Tools Selecting The ToolsRfid MAX Retry Error MessagesError Messages Error Message List Explanation SolutionTroubleshooting the Rfid UHF Encoder Symptom Solution TroubleshootingTroubleshooting Index SMT IndexIndex Index Page 177393-001