Telenetics DSP9612RM manual

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Troubleshooting

Table A-1. Troubleshooting Suggestions

If…	Perform These Procedures…

The RTS, CTS, and TxD	The attached terminal or DTE may not
LEDs do not blink.	be sending data to the modem. Verify
	that data is being transmitted. If data is
	being transmitted, make sure the RS-
	232 cable is sound and securely
	connected to the modem and terminal
	or DTE.

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Contents DSP9612RM Flash Poll Rack-Mount Modem User’s Guide Compliances Contents Contents Chapter Introduction Features Applications Ancillary DocumentationIntroduction Chapter Installation Unpacking Your HardwareAdditional Items You Need Hardware Overview Front View of ModemComponent View Installation Summary Configuring the ModemConfiguring the Modem SW1-1 through SW1-4 − Transmit Level high- & low-speed modes SW1-5 − Receiver Dynamic Range high- & low-speed modes SW2-1 − Fast Poll/FSK high- & low-speed modes SW2-8 − Carrier Control high- & low-speed modes Low-Speed FSK Mode SW1-1 through SW1-4 Switch Settings SW1-6 and SW1-7 − RTS-CTS Delay low-speed mode only SW2-2 − CD Delay low-speed mode only SW2-5 − Soft Carrier low-speed mode only Installing the Modem in the Universal Data Shelf Installing the Modem in the Universal Data ShelfInstalling the Modem Connecting to a Transmission Line Modular Jack ConnectorsConnecting an RS-232 Device LEDs DLBLoopback Control Switch Illustrates these three diagnosticsAppendix a Troubleshooting Problem SolvingPage Appendix B Specifications General SpecificationsMechanical Specifications Back-to-Back Connections to a Second Modem RS-232 RTU InterfaceEnvironmental Specifications CompliancesAppendix C Limited Product Warranty Appendix D RMA Procedure Return Merchandise Authorization RMA Procedure