User’s Guide
b.If the self-test does not print, then there is possibly a hardware problem. Double-check the connections. If you still cannot print, then make sure that your printer is capable of printing text, PCL or PostScript (the self-test will not work unless one of these is possible). Some examples of printers that do not support direct printing of text files:
So-called Windows printers, usually low-end inkjet printers, perform all the image rasterization in the printer driver, so the printer only understands a raw image file.
Many plotters only support HP-GL/2, RTL, or proprietary languages.
The only way to test such printers is to use an application program with the correct printer drivers.
3.If the self-test prints OK but you cannot print or you get distorted printouts, make sure that the printer is set for the correct Page Description Language. Most new printers support AUTO mode, which means that they will automatically switch between PCL and PostScript. However, older printers like the LaserJet II, LaserJet III, and LaserJet IIISi require that the printer be set to the desired language through the printer front panel. Also, verify that you have set up the drivers correctly on the workstation. Some printers, like the Epson Stylus, require special drivers and will not print if standard PCL or PostScript drivers are used.
CHECKING THE NETWORK CONNECTION AND CABLING:
If the self-test page prints but you cannot print documents, first check the network connection and cabling.
If the appropriate LEDs are not on, there is probably a bad 10baseT or 100baseTX cable, or the hub port is bad. If possible, try a different cable and hub port, or try connecting a different device to the cable.
If you are using a hub, verify that the hub port is good by trying the print server on a different port.
Document #40182-120 Rev. A | 13 |
