Ruckus Wireless 2825, 2111 manual Taking a System Support Snapshot, Reboot Done

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Taking a System Support Snapshot

Figure 28—Reboot Done

Taking a System Support Snapshot

NOTE – This menu is only available when you are logged in as a service provider.

The Support menu enables you to take a system snapshot for further analysis and troubleshooting. The system snapshot can be sent and saved to a TFTP or FTP server for analysis by a technical support engineer.

1.To view the support menu, choose Maintenance->Support Info from any window. The window of Figure 29 appears.

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Ruckus Wireless 2825 Wireless Multimedia Router

USM-2825-RKS1-012907-01

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Contents Part number USM-2825-RKS1-121206-01 January Information to the user EN 55 022 Declaration of Conformance Contents Maintenance Setting Up the Ruckus Multimedia Wireless AdapterAppendix a Technical Specifications Auto ProvisioningPreface Who Should Use this GuideWhat You’ll Find in this Guide Typographic conventionsSupport and Warranty Information System RequirementsIntroduction Key Features MediaFlexBeamFlex Media QoS Ensures Highest Video QualitySimple Configuration and Installation Intentionally Blank Installation and Setup Ruckus Wireless 2825 Wireless Multimedia Router Packing ListFront View LED Indicators and Meanings Label LED Status LightsActivity Description Rear View Rear ViewPlacement Guidelines Using the Signal Quality LED to Fine-Tune the PlacementEstablishing a good general location Describes the rear ports and AdaptersConfiguring an IP Address on Your Computer TCP/IP PropertiesConnecting Default Settings Parameter Service Provider Home UserSecurity Alert window appears Figure Click YesConfiguring Wireless Settings Choose Configuration-Wireless.The window of appearsTroubleshooting Configure-Wireless Settings CommonRuckus Wireless 2825 Wireless Multimedia Router Using the Ruckus Wireless Web Interface Wireless Settings Worksheet Wireless Network Settings Worksheet-Home UserWPA Version WPA Algorithm Settings Worksheet Wireless Network Settings Worksheet-Service Provider UserService Provider User Name Ruckus Wireless Web Interface Menus ConfiguringDevice Configuration Common ButtonsCustomizing the System Configuration Device ConfigurationInternet Configuration Configuring the Wireless InterfaceConfigure Wireless-Coimmon-Home User Wireless Interface Configuration Field Description GHz 54 Mbps 802.11g only Allows only4GHz 11Mbps 802.11b only Allows only States onlyAdvanced Wireless Settings Security Disabled ParametersField Description Describes the threshold settings parameters Threshold Settings WindowThreshold Settings Parameters Configuring WEP Describes the WEP configuration settingsConfiguring WPA WEP Configuration SettingsWPA-PSK Wireless Settings WPA Algorithm Viewing Status Information Device StatusInternet Status Status-Internet ParametersLocal Services Status Local Network Status WindowWireless Status Shows the Wireless Information Window parametersWireless Status Window Parameters BssidRuckus Wireless 2825 Wireless Multimedia Router Maintenance Performing a Firmware Upgrade by Tftp Upgrading the FirmwareFirmware Upgrade by FTP Download StartedRebooting the System Performing a Firmware Upgrade Using HttpSystem notifies you when it is done Figure Reboot MenuReboot Done Taking a System Support SnapshotMaintenance Support Info Window Administrator Information Management InformationAdministrator Diagnostics Administrator Management Window Parameters Field DescriptionAdministrator Diagnostics Window Administrator Log Administrator Log WindowRuckus Wireless 2825 Wireless Multimedia Router Setting Up the Ruckus 2111 Multimedia Wireless Adapter Placing the 2111 Into Operation Manually Configuring an IP Address on Your Computer Verifying Proper ProvisioningRuckus Wireless 2825 Wireless Multimedia Router Auto Provisioning What is Auto Provisioning? Performing Auto ProvisioningParameters Included in Auto Provisioning To perform auto provisioning, perform the following stepsFactory Reset Parameters Not Included in Auto ProvisioningPerforming Auto Provisioning Physical Characteristics Performance and Supported ConfigurationsExternal power adapter VF2825Traffic Management and QoS Management