Socket Mobile Digital Phone Card for Data-Capable Mobile Phone manual

SYMPTOM:

•I get a DISCONNECTED SIGNAL FADED message on my mobile phone.

POSSIBLE REASONS	SOLUTION
You left the mobile coverage area	Change locations and call again.
during the call.

SYMPTOM:

•My mobile phone shows that the call has connected but my communications software does not.

POSSIBLE REASONS	SOLUTION
The call took so long to establish	Increase the time-out interval on
that the communications software	your communications software and
gave up (timed out).	try the call again.

SYMPTOM:

•My communications software shows the call has connected, but my mobile phone does not.

POSSIBLE REASONS	SOLUTION
Your call was dropped, but your	Cancel the call from your
communications software is still	communications software and try
waiting before it gives up on the	again.
call.

SYMPTOM:

•I cannot receive voice calls.

POSSIBLE REASONS	SOLUTION
You have set up your mobile phone	Follow the instructions that came
to receive data or fax calls only.	with your phone to configure for
	voice calls instead of fax or data
	calls. You can usually access this
	feature from the phone's menu.
You are engaged in a data call.	During data calls, you cannot
	receive voice calls. Hang up and, if
	necessary, switch your phone back
	to voice mode.

APPENDIX C: TROUBLESHOOTING 57