Socket Mobile Digital Phone Card for Data-Capable Mobile Phone manual Cannot receive data calls

SYMPTOM:

•I cannot receive data calls.

POSSIBLE REASONS	SOLUTION
The phone is not set up to receive	Follow the instructions that came
data calls.	with your phone to set up the
	phone to receive data calls. You
	can usually access this feature from
	the phone's menu.
Your communications software is	Set your communications software
not answering in time.	to answer after fewer rings,
	preferably 0. Consult the software's
	user manual for instructions.

SYMPTOM:

•The data is transmitting slowly.

POSSIBLE REASONS	SOLUTION
CDMA networks have a maximum	Visit Socket’s web site at
connection speed of 14,400 bps.	www.DigitalPhoneCard.com for
GSM networks have a maximum	suggestions on how to use your
connection speed of 9,600 bps.	system more efficiently.
Dial-in or web servers have heavy	Connect at a different time, when
traffic.	your network or ISP is less busy.

SYMPTOM:

•I cannot access my email and/or use my web browser.

POSSIBLE REASONS	SOLUTION
You are not connected to your	Connect again.
corporate network or Internet
Service Provider.
Your dial-up networking settings	Check that your dial-up networking
are incorrect.	settings match those provided by
	your office network support or ISP.
Your user name(s) and/or	Check that you have entered the
password(s) are incorrect.	proper user name and password for
	your various services, including
	email accounts and proxy servers.

58 APPENDIX C: TROUBLESHOOTING